Resource will be asked to perform the following tasks:
- Daily Dev, QA, & Prod Agent failure checks
- Daily Dev, QA, & Prod Java thread failure Checks
- Weekly Server kill of run report agents crashes that cause it to malfunction
- Weekly resolve issues with Notes to ODBC server connections
- Weekly master files creation or problem resolution
- Weekly new code .FEX's moved in DEV, QA, & Prod
- Weekly\bi-weekly resolve issues Server and APP data connections (tables or views from external data
- Weekly/bi-weekly resolve new code changes causing server application problems
- Weekly/bi-weekly status checks & Problem resolution on Control-M/UC4 scheduled Jobs for QA and Prod
- Weekly/bi-weekly IT-Demand/Change Control Meeting for moves going to production
- Bi-Weekly/Monthly Private dashboard creation
- Bi-Weekly/Monthly user account creation or updates
- Bi-Weekly/Monthly resolution of user access to application via Siemens CAT clients
- Bi-Weekly/Monthly user client Java or IE errors when access to app dashboard
- Bi-Weekly/Monthly problem resolution for the Developer Studio Client Tool being used to create repor
- Bi-Weekly/Monthly problem resolution for SAP adapter RFC connection issues
- Monthly Server Application check after MS Hotfix weekends to ensure application operates
- Monthly IBI Support Trouble tickets to resolve server or client issues
- Monthly Server Trend Micro checks to make sure d:/ drive folder exclusions are correct so files are
- Monthly/bi-monthly server d:/ share checks and cleanup of temp space so no problems with report larg
- Monthly/bi-monthly Application AD problem resolution for network GID and Password logon
- Yearly Application Service Packs/version Product upgrades
- Yearly testing of SEI dashboards because of App product changes
- Add Managed Reporting users.
- Promote WebFOCUS application components to Production.
- Open/Manage trouble tickets with IBI.
- Kill agents that have crashed.
- Restart services or server if needed .
- Active Directory user account access
Excel, HTML, PDF, etc.
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