Focal Point
[OPEN CASE]sudden stop of process at 'Check set to: ...'

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https://forums.informationbuilders.com/eve/forums/a/tpc/f/1381057331/m/3587086486

November 25, 2016, 05:42 AM
SWES
[OPEN CASE]sudden stop of process at 'Check set to: ...'
Hello,

We're experiencing difficulties for a long time now with sudden stops of ETL flows. Various processes (and thus agents) do not finish and do not continue at the point of 'Check set to: ...' according to the log. The one thing these processes have in common is that the source is always the VMS adapter and the data is loaded in a FOCUS file (target). Also, the problems started occurring since we initiated our acceptance environment (i.e. two identical environments).

What we tried already is setting the start time of one environment differently, but no cigar.

We already started looking at the configuration of the VMS adapter trying to see if we could switch some variables there, but we didn't come any step further.

The problem occurs very randomly: sometimes the problem seems to be gone for weeks or even months and sometimes the problem is there multiple days in a week.

Any help/suggestions would be very much appreciated!

Thanks,
SWES

This message has been edited. Last edited by: Tamra,


WebFOCUS 8105m
Windows 7, All Outputs

Member of the Benelux Usergroup
December 20, 2016, 10:23 AM
Tamra
Swes,

If you continue to have this issue it would be best to open a case and upload your log files.

The data migrator group will work with you to help resolve your issue.

Happy Holidays.

Thank your for participating in the Focal Point Forum,
Tamra Colangelo
Focal Point Moderator
Information Builders


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