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Pascal Bellerose
Gold member
posted
Hi,

Is there a way to capture the trace during a process and send it by email or in a file so helpdesk can analyze it without having to view the log directly on the server?

Thanks

This message has been edited. Last edited by: Pascal Bellerose,


WFS/FFS/DM 7.6.4 / WFS/FFS/DM 7.6.8 / WFS/FFS/DM 7.6.9 / AS400 V5R4M0 / HTML / iSM 5.5sp2
 
Posts: 60 | Location: Kingsey-Falls, Québec, Canada | Registered: May 14, 2008Report This Post
ibi_Asif
Member
posted Hide Post
How much of the trace do you want to capture?
is it only the error message?
 
Posts: 4 | Location: London | Registered: November 01, 2007Report This Post
Pascal Bellerose
Gold member
posted Hide Post
I'd like to append the whole trace to an email that would be sent to our helpdesk.

But for now I found out a way to give them acces to the log and it is through sharing the log folder.


WFS/FFS/DM 7.6.4 / WFS/FFS/DM 7.6.8 / WFS/FFS/DM 7.6.9 / AS400 V5R4M0 / HTML / iSM 5.5sp2
 
Posts: 60 | Location: Kingsey-Falls, Québec, Canada | Registered: May 14, 2008Report This Post
Pascal Bellerose
Gold member
posted Hide Post
I upgraded the solution by giving them access to logs through ftp directory using FileZilla server.


WFS/FFS/DM 7.6.4 / WFS/FFS/DM 7.6.8 / WFS/FFS/DM 7.6.9 / AS400 V5R4M0 / HTML / iSM 5.5sp2
 
Posts: 60 | Location: Kingsey-Falls, Québec, Canada | Registered: May 14, 2008Report This Post
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