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[CLOSED] iway dm scheduler not finding agents even after "force scan"
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DM Release 7710M 64 bit. Gen#: 1738

Hello, whenever i restart the dm workspace, the scheduler doesnt show any of the 100s of agents we have. i try the "force scheduler scan" option and nothnig returns. this happens for HOURS. then somehow they seem to com back with no intervention of my own. my question is, since i CANNOT wait hours for our iway flows to start running again, what can be done to make the "force scan" actually work as expected???????? HELP!!!!!?????

This message has been edited. Last edited by: FP Mod Chuck,


iWay DM
WebFOCUS 7.6
Windows, All Outputs
 
Posts: 2 | Registered: June 10, 2013Reply With QuoteReport This Post
Silver Member
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Hi David,
Please check the "Procedure: How to Define a Scheduler Tenant and Change the sched_scan_id and scan_run_id" in the DataMigrator User's Guide.
If that does not help, please open a Hottrack ticket to follow up with the customer support group.

Thanks
 
Posts: 37 | Registered: February 13, 2007Reply With QuoteReport This Post
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How do I open a hottrack ticket??? this isnt getting better and I am worried. nothing starts up quickly sometimes take HOURS for scheduler to start finding scheduled flows.


iWay DM
WebFOCUS 7.6
Windows, All Outputs
 
Posts: 2 | Registered: June 10, 2013Reply With QuoteReport This Post
Virtuoso
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David

Log on to the ibi techsupport site and go to case management to open a case (hottrack ticket).


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Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2132 | Location: Customer Support | Registered: April 12, 2005Reply With QuoteReport This Post
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