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[CLOSED] iway dm scheduler not finding agents even after "force scan"
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David Viers
Member
posted
DM Release 7710M 64 bit. Gen#: 1738

Hello, whenever i restart the dm workspace, the scheduler doesnt show any of the 100s of agents we have. i try the "force scheduler scan" option and nothnig returns. this happens for HOURS. then somehow they seem to com back with no intervention of my own. my question is, since i CANNOT wait hours for our iway flows to start running again, what can be done to make the "force scan" actually work as expected???????? HELP!!!!!?????

This message has been edited. Last edited by: FP Mod Chuck,


iWay DM
WebFOCUS 7.6
Windows, All Outputs
 
Posts: 2 | Registered: June 10, 2013Report This Post
Marina
Silver Member
posted Hide Post
Hi David,
Please check the "Procedure: How to Define a Scheduler Tenant and Change the sched_scan_id and scan_run_id" in the DataMigrator User's Guide.
If that does not help, please open a Hottrack ticket to follow up with the customer support group.

Thanks
 
Posts: 37 | Registered: February 13, 2007Report This Post
David Viers
Member
posted Hide Post
How do I open a hottrack ticket??? this isnt getting better and I am worried. nothing starts up quickly sometimes take HOURS for scheduler to start finding scheduled flows.


iWay DM
WebFOCUS 7.6
Windows, All Outputs
 
Posts: 2 | Registered: June 10, 2013Report This Post
FP Mod Chuck
Virtuoso
posted Hide Post
David

Log on to the ibi techsupport site and go to case management to open a case (hottrack ticket).


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2128 | Location: Customer Support | Registered: April 12, 2005Report This Post
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