Focal Point
[CASE OPENED] 60003 - ETLLOG/ETLSTATS write error

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/1381057331/m/9167048176

July 24, 2014, 02:12 PM
Eric de la Garza
[CASE OPENED] 60003 - ETLLOG/ETLSTATS write error
We added an event routing to handle the error 60003 - ETLLOG/ETLSTATS write error and execute the pf_backup_recreate procedure that was provided by IBI.
Although the emails we receive for this error are mostly informational, we are now receiving more than just a few email notifications and the lapse time before no more emails are received is as long as an hour and 15 minutes. This has become very fustrating and becoming more of a concern.

Has anyone encountered this issue.

This message has been edited. Last edited by: Tamra,


WebFOCUS 7.6
Windows, All Outputs
August 01, 2014, 08:43 AM
Tamra
Hi Eric,

Welcome to the iWay Focal Point Forum.

This is a friendly follow-up regarding your question: 60003 - ETLLOG/ETLSTATS with error. I am reaching out to the
subject matter experts for information on this topic. Once a response is received from them it will be posted here.

Thank you for sharing and participating on Focal Point.

Regards,
Tamra Colangelo
iWay Focal Point moderator

This message has been edited. Last edited by: Tamra,


WebFOCUS 8x - BI Portal, Developer Studio, App Studio, Excel, PDF, Active Formats and HTML5
August 06, 2014, 10:17 AM
Tamra
Hi Eric,
This is a friendly follow up regarding your question - ETLLOG/ETLSTATS write error.

May I suggest that you open a case so that this issue can be discussed further with a Data Migrator Technical representative at Information Builders Technical Support or you may contact Information Builders’ Customer Support Services for assistance at any time. The phone number is 1-800-736-6130, or you may access the online system InfoResponse at http://techsupport.ibi.com

Hope this helps.

Cheers,
Tamra Colangelo
iWay Moderator


WebFOCUS 8x - BI Portal, Developer Studio, App Studio, Excel, PDF, Active Formats and HTML5