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As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

New TIBCO Community Coming Soon
In early summer, TIBCO plans to launch a new community—with a new user experience, enhanced search, and expanded capabilities for member engagement with answers and discussions! In advance of that, the current myibi community will be retired on April 30. We will continue to provide updates here on both the retirement of myibi and the new community launch.

What You Need to Know about Our New Community
We value the wealth of knowledge and engagement shared by community members and hope the new community will continue cultivating networking, knowledge sharing, and discussion.

During the transition period, from April 20th until the new community is launched this summer, myibi users should access the TIBCO WebFOCUS page to engage.

Focal Point    Focal Point Forums  Hop To Forum Categories  iWay Software Product Forum on Focal Point    Scheduled Jobs Periodically Don't Start - Data Migrator 7.6.11

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Scheduled Jobs Periodically Don't Start - Data Migrator 7.6.11
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We have a series of process flows running daily from the scheduler. At least 2 or three times every month on of these jobs fails to start from the scheduler. The job does not simply never wakes up to run at it's scheduled time. Not sure how to troubleshoot this and was hoping someone could point me towards something to look for when this occurs. It happened this morning and I have not cleared any log files at this point so if there is something within the various logs that may point me to a cause that info should all be out there somewhere. Would appreciate any suggestions you may have to track this issue down.

WebFOCUS 7.6.8
WebFOCUS Client and Server running on RedHat Linux, Developer Studio on Windows XP
All output formats
Posts: 52 | Registered: May 13, 2009Report This Post
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From an administrator id go to Reports > Scheduler > Scheduled events and run the report confirm that the flow is scheduled for the day.

If so go to the web console Workpace > Diagnostics > Server log to look at edaprint.log for the time the flow was scheduled. You should see messages like:
(ICM18774) Deferred request app/flow created
(ICM18762) Job ID: 2011-10-21-09-59-53cmrpip000004_loopback

Or if not, then error messages, that should help you determine the problem.

But it would best to upgrade to the current production Release 7.7.03 where the scheduler was largely rewritten and improved diagnostics messages are written to the server log.

Posts: 397 | Location: New York City | Registered: May 03, 2007Report This Post
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What we found when I was at another company is that if Data Migrator is busy writing to logs, it won't look for scheduled jobs to execute. When the log finished writing, it was past the time for the job to execute. Take a look at your ETL logs and see if there were a lot of records being written at the time the schedules didn't launch. If yes, determine why so many records are written and try to minimize them. Also, consider changing the schedule time of the job.

WebFOCUS 7.7.05M, gen 144, Windows 2008 Server R2 64-bit, Tomcat 6.0.33, IIS 7.0, SQL Server, Excel 2013, PDF, HTML, FOCUS files.
Posts: 88 | Location: Seattle | Registered: March 29, 2007Report This Post
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