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Focal Point    Focal Point Forums  Hop To Forum Categories  Performance Management Framework (PMF)    PMF 531 install - PMF_RDBMS_GET cannot be found

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PMF 531 install - PMF_RDBMS_GET cannot be found
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dcorp
Gold member
posted
I installed PMF 5.3.1. When logging on for the first time I get the following error message: (FOC227) THE FOCEXEC PROCEDURE CANNOT BE FOUND: PMF_RDBMS_GET
How can I correct this error? Thanks in advance.


WebFOCUS 8.1.05/PMF 8.1.4,Tomcat,IIS,Windows/iseries,sql server 2008,Excel/ PDF/HTML
 
Posts: 65 | Registered: July 11, 2006Report This Post
EricH
Platinum Member
posted Hide Post
The most likely explanation is that there is an issue with the WebFOCUS Server profile - pmf_base.prf. Either the pmf_base.prf was not set up properly during installation or somehow it is not being called when you log in.

EricH
 
Posts: 164 | Registered: March 26, 2003Report This Post
dcorp
Gold member
posted Hide Post
Eric, I reinstalled and am still receiving a the same message. It appears that pmf_base.prf is not being called. I am going to open up a case on this. Thanks for your help.


WebFOCUS 8.1.05/PMF 8.1.4,Tomcat,IIS,Windows/iseries,sql server 2008,Excel/ PDF/HTML
 
Posts: 65 | Registered: July 11, 2006Report This Post
Twanette
Platinum Member
posted Hide Post
Hi, Did you manage to resolve this?
I tried to search on HOTTRACK to see if you logged a call, but could not find anything.


WebFOCUS 8.2.06 mostly Windows Server
 
Posts: 195 | Location: Johannesburg, South Africa | Registered: September 13, 2008Report This Post
Bob Jude Ferrante
Master
posted Hide Post
We wouldn't log calls to hottrack.

Try giving customer support a shot. Carlotta Cunningham in ATS helps out with PMF installs. I'd say your issue is probably a missing pmf_base.prf. You can tell by looking in your WebFOCUS Reporting server console - look under workspace > configuration files > User/Group Profiles and make sure you have one called pmf_base, and that it contains the proper pathing and other RDBMS connectivity info to run PMF.

Note the pathing has changed in 5.3.1.

Have a look at the PMF Installation and COnfiguration Guide.

Or just contact Carlotta.

thanks


Bob Jude Ferrante
Director of Business and Development
WebFOCUS Performance Management
Bob_Ferrante@ibi.com
917-339-5105

I'll take any questions about PMF - business or technical - anytime!

 
Posts: 919 | Registered: March 26, 2003Report This Post
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