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[Closed] - Output to Excel from Gadget not working
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posted
Using release 5.3.2 HF4, whenever attempting to use the Output to Excel choice from the option button, PMF returns an error message.

The message simply states:
An error occurred during processing:
Error S01_A9 in PMF_BOOKLET_DATA, FOCERRNUM: 9 , LINES: 0
Please contact your PMF Administrator.

Any suggestions as to where to look for a remedy greatly appreciated. The Output to PDF function is working correctly.

Thanks very much in advance,

WebFOCUS 7.7.04m/PMF 5.32 HF 4 ,Tomcat,IIS,Windows/iseries,sql server 2005,Excel/ PDF/HTML

This message has been edited. Last edited by: Trevor Dunn,
 
Posts: 60 | Registered: December 30, 2008Reply With QuoteReport This Post
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I am unable to repro this so far.

* What release of WebFocus server are you using?

* Which data fields are you specifying (Actual, Target, etc)?

EricH
 
Posts: 164 | Registered: March 26, 2003Reply With QuoteReport This Post
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We are on WebFocus 7.7.05 release. Build version Branch 7705.

The report I'm trying to output to Excel is a Metrics Crosstab only actual values. But I've tried others and it doesn't matter, nothing works when trying to do an Excel option.
 
Posts: 60 | Registered: December 30, 2008Reply With QuoteReport This Post
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Please contact IBI customer support. They will assist you in this matter.

EricH
 
Posts: 164 | Registered: March 26, 2003Reply With QuoteReport This Post
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You have to open a case but you may want to try this in the meantime:
1. Open the Administration Console
2. Select Configuration > Client Settings > General
3. If there is a value for IBIF_excelservurl, remove that value and save the
changes.
Clear Cache and try again, Herve.

This message has been edited. Last edited by: HerveC,
 
Posts: 4 | Registered: March 28, 2012Reply With QuoteReport This Post
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Thank you HerveC. Unfortunately there is no value for IBIF_excelservurl in our system, so a case will be opened.
 
Posts: 60 | Registered: December 30, 2008Reply With QuoteReport This Post
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Focal Point    Focal Point Forums  Hop To Forum Categories  Performance Management Framework (PMF)    [Closed] - Output to Excel from Gadget not working

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