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PMF 5.1.2 on WebFOCUS 769
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Member
posted
Hi

I am currently running WebFOCUS 7.6.9 and when I install PMF 5.1.2 the pmf users gets created in the worp_user folder but is blank.

The moment I want to run PMF I get a http 500 error.

In the application server log we get fatal error :-1:-1: Premature end of file.
ibi.worp.util.WARP_RuntimeExeption: can not open file:c:\ibi\webfocus76/warp/warp_user\pmf_adm_gbv\layout.xml

Please assist.

Kind Regards
Wihan


WebFOCUS 7.6.5
Windows XP service pack 2
 
Posts: 20 | Registered: August 08, 2008Reply With QuoteReport This Post
Master
posted Hide Post
This seems like a specific issue and not a general problem - PMF has been successfully installed on 7.6.9 on multiple platforms and at multiple sites, so we would need more specifics. Generally in these kinds of situations it's best to open a support case with Customer Support and not to use the forums.

On the forums the most useful stuff is the "how do I do this?" and/or general solutions to technical or methodology questions. Specific customer support stuff is most quickly resolved if you go through standard support. Obviously you're not wanting to wait until another user helps you with something like this.

thanks!


Bob Jude Ferrante
Director of Business and Development
WebFOCUS Performance Management
Bob_Ferrante@ibi.com
917-339-5105

I'll take any questions about PMF - business or technical - anytime!

 
Posts: 919 | Registered: March 26, 2003Reply With QuoteReport This Post
Guru
posted Hide Post
Hi,

I am sorry not to supply any help for this issue but i have a question.

Is PMF coming free with 7.6.9 or does it require a licence.

Regards.


WebFocus 7.6.5
AND WebLogic server as web server
sql2005 as database server
 
Posts: 273 | Location: Europe | Registered: May 31, 2007Reply With QuoteReport This Post
Member
posted Hide Post
Hi,

We have found the problem, it was because when we downloaded PMF 5.1.2 the setup.jar file didnt download completely so we copied it again and reinstalled PMF and it worked fine.

Thank you,

Kind Regards,
Wihan


WebFOCUS 7.6.5
Windows XP service pack 2
 
Posts: 20 | Registered: August 08, 2008Reply With QuoteReport This Post
Master
posted Hide Post
Majid--
Responding to your question, yes, PMF is licensed software.

You can contact your IB rep to obtain licensing and pricing.

thanks


Bob Jude Ferrante
Director of Business and Development
WebFOCUS Performance Management
Bob_Ferrante@ibi.com
917-339-5105

I'll take any questions about PMF - business or technical - anytime!

 
Posts: 919 | Registered: March 26, 2003Reply With QuoteReport This Post
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