here's the way the 4th line of layout.xml should look (in any of the pmf users)


here's what the GUI does to it when you decide to change the default set of tools available


BACKWARDS!!!
makes the interface look really trashed.

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In Focus since 1979///7706m/5 ;wintel 2008/64;OAM security; Oracle db, ///MRE/BID

wow, that's not all the GUI trashes:
here's a before and after
note COL4 in the wrong place, as well as the flipped *,62

THIS LAYOUT.XML DOES WORK, the original

<?xml version="1.0" encoding="UTF-8"?>
<XML>
    <COL1 border="no" cols="" rows="">
        <COL3 border="no" rows="62, *">
            <BLOCK Change="no" Move="no" Name="banner" marginheight="0"
                marginwidth="0" resize="yes">
                <CONTENT bannerHeight="62"
                    banner_links="Logoff,Tree,Tools,Recent,Favorites,Group Views,Utilities,Help"
                    type="worp_launch_cgi"
                    user_banner_link="Logoff,Tree,Options,Tools,Recent,Favorites,Group Views,Personalize,Utilities,Domain Search,Deferred Status,Report Caster,Library,Help" worp_action="worp_get_banner"/>
            </BLOCK>
            <COL4 cols="" rows=""/>
        </COL3>
    </COL1>
    <VIEW-SETTINGS frameSeparator="no" showBanner="yes" showSidebar="no" sidebarContent="domainlist,roletree"/>
</XML>

THIS LAYOUT.XML DOESN'T WORK, ITS WHAT THE GUI DOES

<?xml version="1.0" encoding="UTF-8"?>
<XML>
    <COL1 border="no" cols="" href="" rows="" title="">
        <COL3 border="no" cols="" href="" rows="*,62" title="" >
            <COL4 border="" cols="" href="" rows="" title=""/> (WRONG PLACE?)
            <BLOCK Change="no" Move="no" Name="banner" marginheight="0"
                marginwidth="0" resize="yes">
                <CONTENT bannerHeight="62" banner_links="Logoff"
                    type="worp_launch_cgi"
                    user_banner_link="Logoff,Tree,Options,Tools,Recent,Favorites,Group Views,Personalize,Utilities,Domain Search,Deferred Status,Report Caster,Library,Help" worp_action="worp_get_banner"/>
            </BLOCK>
        </COL3>
    </COL1>
    <VIEW-SETTINGS frameSeparator="no" showBanner="yes" showSidebar="no" sidebarContent="domainlist,roletree"/>
</XML>

Susannah--
You're reporting issues in the BID View Builder, I believe? If so, you might want to open a case with IB CSS.

The BID View Builder GUI should not create corrupted XML files, if that's the issue, you should definitely let CSS know.