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Focal Point    Focal Point Forums  Hop To Forum Categories  Performance Management Framework (PMF)    [solved] WF version upgrade makes PMF unable to load Dimensions and Measures

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[solved] WF version upgrade makes PMF unable to load Dimensions and Measures
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Moogle
Guru
posted
Hi Team,

Just had my Dev environment upgraded from WF 7.6.10 to WF 7.6.11. Seems like my PMF specific settings got lost, as evidenced by my edasprof.prf APP PATH statement only containing ibisamp. I updated the edasprof.prf with my version from QA, which restored the path and the section that starts with -* Edited by PMF install. This let me into PMF and allows me to run reports. However, something is still wrong, since I can't load Dimensions or Measures.

This is the error I see when I try to load a dimension:

  
-*** This report is in:
/ibi/apps/mainstreet/dim_loader_load.fex
-* START TIME: 2010/03/24 16:41:27.279410
(FOC03692) Run-time Error : Unknown server EDASERVE.
(FOC03688) Run failed for called Procedure: DIM_LOADER.
TRANSACTIONS: COMMITS   =        1 ROLLBACKS =        0
SEGMENTS    : INCLUDED  =        0 UPDATED   =        0 DELETED   =        0


This is what I see when I try to load a Measure:

 
(FOC03692) Run-time Error : Unknown server EDASERVE.
(FOC03688) Run failed for called Procedure: MEAS_LOADER.
TRANSACTIONS: COMMITS   =        1 ROLLBACKS =        0
SEGMENTS    : INCLUDED  =        0 UPDATED   =        0 DELETED   =        0


So, the symptoms are the same for each; PMF does not seem to know what EDASERVE means.

I suspect some environment setting got wiped during WF upgrade.

Please let me know if there is something I can tweak. Plan B is to re-install PMF, which seems a little drastic.

Cheers,

Joey

This message has been edited. Last edited by: Moogle,


-WebFOCUS 8.2.01 on Windows
 
Posts: 318 | Location: Los Angeles, CA | Registered: November 15, 2005Report This Post
Bob Jude Ferrante
Master
posted Hide Post
It was discovered later that the problem in this situation was caused by the WebFOCUS environment being *reinstalled* not upgraded.

As a process, when upgrading WebFOCUS on an environment with an active PMF (or any other app, really), you should install the WebFOCUS reporting server using the "refresh binary" option, and install the WebFOCUS Client using the "upgrade" option.

After the Client installer completes, start the WebFOCUS Client Administration Console, and select the "migrate" option to migrate the Client configuration files.

Do these steps and you will have no issues with any running app, including PMF. Happy app.

Hope that info helps folks.

thanks


Bob Jude Ferrante
Director of Business and Development
WebFOCUS Performance Management
Bob_Ferrante@ibi.com
917-339-5105

I'll take any questions about PMF - business or technical - anytime!

 
Posts: 919 | Registered: March 26, 2003Report This Post
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Focal Point    Focal Point Forums  Hop To Forum Categories  Performance Management Framework (PMF)    [solved] WF version upgrade makes PMF unable to load Dimensions and Measures

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