IB - Developer Center    Forums  Hop To Forum Categories  Rules, Regulations, and FAQs    Forgot password e-mail feature not working
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Guru
Posted
So I tried to use the Forgot Password feature and it never sent me my new password. (Luck for me I remembered what it was today.)
 
Posts: 406 | Location: Canada | Registered: May 31, 2004Reply With QuoteEdit or Delete MessageReport This Post
<Maryellen>
Posted
Hi re! Sorry to learn about the difficulty accessing your password. After testing the "lost password" link I received the following email from the "FocalPoint@ibi.com" account:

quote:
Login Information for Focal Point
Dear Maryellen,

Here is the regstration information you requested for Focal Point.

Your username is: maryellen_novak@ibi.com
Your password is: --------

Please visit us at: Focal Point
powered by groupee community


Sometimes messages from the FocalPoint E-mailbox are blocked by corporate filters. Could this have been the issue? I would be happy to send a test message, just in case.

Let me know what you think.

Thanks!

Maryellen
 
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Guru
Posted Hide Post
The e-mail address I use on this forum is a hotmail account so I pretty sure its not being blocked.
 
Posts: 406 | Location: Canada | Registered: May 31, 2004Reply With QuoteEdit or Delete MessageReport This Post
<Maryellen>
Posted
I just sent a test message...please let me know if you do/don't receive it.

Thanks.
 
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Guru
Posted Hide Post
I got your test message.
 
Posts: 406 | Location: Canada | Registered: May 31, 2004Reply With QuoteEdit or Delete MessageReport This Post
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