Focal Point Banner
Community Center Education Summit Technical Support User Groups
Let's Get Social!

Facebook Twitter LinkedIn YouTube
Focal Point    Focal Point Forums  Hop To Forum Categories  Rules, Regulations, and FAQs    Forgot password e-mail feature not working
Go
New
Search
Notify
Tools
Reply
  
Forgot password e-mail feature not working
 Login/Join
 
Guru
posted
So I tried to use the Forgot Password feature and it never sent me my new password. (Luck for me I remembered what it was today.)
 
Posts: 406 | Location: Canada | Registered: May 31, 2004Reply With QuoteReport This Post
<Maryellen>
posted
Hi re! Sorry to learn about the difficulty accessing your password. After testing the "lost password" link I received the following email from the "FocalPoint@ibi.com" account:

quote:
Login Information for Focal Point
Dear Maryellen,

Here is the regstration information you requested for Focal Point.

Your username is: maryellen_novak@ibi.com
Your password is: --------

Please visit us at: Focal Point
powered by groupee community


Sometimes messages from the FocalPoint E-mailbox are blocked by corporate filters. Could this have been the issue? I would be happy to send a test message, just in case.

Let me know what you think.

Thanks!

Maryellen
 
Reply With QuoteReport This Post
Guru
posted Hide Post
The e-mail address I use on this forum is a hotmail account so I pretty sure its not being blocked.
 
Posts: 406 | Location: Canada | Registered: May 31, 2004Reply With QuoteReport This Post
<Maryellen>
posted
I just sent a test message...please let me know if you do/don't receive it.

Thanks.
 
Reply With QuoteReport This Post
Guru
posted Hide Post
I got your test message.
 
Posts: 406 | Location: Canada | Registered: May 31, 2004Reply With QuoteReport This Post
  Powered by Social Strata  
 

Focal Point    Focal Point Forums  Hop To Forum Categories  Rules, Regulations, and FAQs    Forgot password e-mail feature not working

Copyright © 1996-2018 Information Builders, leaders in enterprise business intelligence.