April 06, 2006, 10:19 AMreFOCUSing
Forgot password e-mail feature not working
So I tried to use the Forgot Password feature and it never sent me my new password. (Luck for me I remembered what it was today.)
April 06, 2006, 10:56 AM<Maryellen>
Hi re! Sorry to learn about the difficulty accessing your password. After testing the "lost password" link I received the following email from the "FocalPoint@ibi.com" account:
Login Information for Focal Point
Here is the regstration information you requested for Focal Point.
Your username is: email@example.com
Your password is: --------
Please visit us at: Focal Point
powered by groupee community
Sometimes messages from the FocalPoint E-mailbox are blocked by corporate filters. Could this have been the issue? I would be happy to send a test message, just in case.
Let me know what you think.
April 06, 2006, 04:22 PMreFOCUSing
The e-mail address I use on this forum is a hotmail account so I pretty sure its not being blocked.
April 06, 2006, 06:12 PM<Maryellen>
I just sent a test message...please let me know if you do/don't receive it.