Focal Point Banner
Community Center Education Summit Technical Support User Groups
Let's Get Social!

Facebook Twitter LinkedIn YouTube
Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] thoughts on usage tracking?
Go
New
Search
Notify
Tools
Reply
  
[CLOSED] thoughts on usage tracking?
 Login/Join
 
Gold member
posted
Focal Pointers! We are in the process of re-evaluating how we track application usage. In our old application interface, users would select hierarchy values (and sometimes date ranges) and we would pass those values to a database, every time a report was run.

In consideration of 21st century upgrade, we realize that every report run is not a good method to track usage- in clicking to the desired level of detail, multiple reports may run.

Certainly, we can track breadcrumbs prior to a download, but I wanted to get opinions of how much detail is too much- all clicks, some clicks, all reports, download only: where do folks draw the line. Does anyone save the entire QUERY_STRING from the Header Variable?

All clicks seems too much; simple page views seems too little; where's the Mama Bear porridge for portal metrics?

And yes, I am aware of Resource Analyzer; I am just not sure if that is the level of detail that tells me if a portal-based application is successful.

Thoughts appreciated.

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8
Windows, All Outputs
 
Posts: 60 | Registered: May 29, 2015Reply With QuoteReport This Post
Virtuoso
posted Hide Post
Personally (and it's MHO) I would say that there no good or bad answer. All depend on your request and each company will have its own needs.

Some wants to know every single DB request including all the drill down, some only the first one (skip the drill down), some care only about the page load and don't mind about the ten reports loaded on the page...


WF versions : Prod 8.2.0.1M gen 240, Dev 8.2.04 gen 48, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2161 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Reply With QuoteReport This Post
Virtuoso
posted Hide Post
EUM tracks both server and client activity including what's happening on the Portal.

https://www.informationbuilder...prise_usage_mgmt.pdf


WebFOCUS 8206, Unix, Windows
 
Posts: 1659 | Location: New York City | Registered: December 30, 2015Reply With QuoteReport This Post
Guru
posted Hide Post
What are the questions that the business is trying to answer?


Senior Business Intelligence Analyst (BIA) @ Enclara Pharmacia
Production: WF 8.09, App Studio, BIP, RC, MSSQL / Test: WF 8204, App Studio, BIP, Reportcaster, Resource Manager, MSSQL
 
Posts: 290 | Location: Greater Cincinnati  | Registered: May 11, 2005Reply With QuoteReport This Post
Expert
posted Hide Post
The basic question is, as Don pointed out: "What are the questions that the business is trying to answer?"

We're considering EUM. But, that requires a license ($), right?

I created a 'Home Grown' User Tracking App that's included where ever it's needed, like only one reporting in each portal page/tab and records the specified results in a foc file. It works fine, quick, easy, and easy to use for reporting.

  PS: Hi Don.
 
 
Posts: 2976 | Location: Middle Tennessee [8204M Gen48 in Test&Prod] | Registered: February 23, 2005Reply With QuoteReport This Post
  Powered by Social Strata  
 

Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] thoughts on usage tracking?

Copyright © 1996-2018 Information Builders, leaders in enterprise business intelligence.