Does anyone restart the reporting server, distribution server, or application server on a regular basis? Is that a good practice?
Sometimes we get an error message in our portals and reports indicating that the reporting server isn't running, even thought it appears to be. Restarting the reporting server resolves the issue. I'm wondering if regular restarts are recommended.
Thanks!This message has been edited. Last edited by: FP Mod Chuck,
It's not a bad idea to have regular restarts. However, what you're describing sounds odd and deserves investigation. Have you made any modifications to the default values for the Reporting Server?
You should probably start by looking at the log files. Usually errors are highlighted and you can then start debugging what's causing this. I'd also open a case with IB Tech Support. They can have you tun on traces and help you do more detailed diagnostics.
WebFOCUS 8206, Unix, Windows
Posts: 1822 | Location: New York City | Registered: December 30, 2015
I'm answering as a power user who solely leverages InfoAssist. I have the reporting server error if it is a portal or report that I still have open from the prior day. I find that if I refresh the portal or report it functions correctly. Not sure if that has any bearing but wanted to share that piece of information. Thanks!