Focal Point
HTTP 500 error

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/1701085842

September 25, 2007, 11:47 AM
Shirley
HTTP 500 error
Does anyone experienced the HTTP 500 error after the WF 762 upgrade when creating a new user through MRE dashboard?

This is the message I'm getting: An HTTP 500 error has been returned when attempting to communicate with the WebFOCUS web components. The application server log contains information on why this error has occurred. Contact your WebFOCUS Administrator or Information Builders Customer Support Services for further assistance.

Anyone has any idea?


Shirley Huang
WF 7.7.04M MRE BID DevStudio
WIN2003, SQL Server 2000/DB2
HTML/PDF/EXL2k/AHTML
iSM 6.16
September 25, 2007, 11:53 AM
Sayed
Hi Shirley,

This error can be caused for many reasons. Can you give more details about your configuration? Webserver/App Server? Security? Server environment (Win/Unix version?)

Do you mean creating users through MR Admin console?

Thanks,
Sayed


WF 8.x and 7.7.x Win/UNIX/AS400, MRE/Portal/Self-Service, IIS/Tomcat, WebSphere, IWA, Realmdriver, Active Directory, Oracle, SQLServer, DB2, MySQL, JD Edwards, E-BIZ, SAP BW, R/3, ECC, ESSBASE
September 25, 2007, 11:58 AM
Sayed
Do you have Apostrophe in email address of user entry? That can corrupts USER.HTM


http://techsupport.informationbuilders.com/known_problems/30192531.html


WF 8.x and 7.7.x Win/UNIX/AS400, MRE/Portal/Self-Service, IIS/Tomcat, WebSphere, IWA, Realmdriver, Active Directory, Oracle, SQLServer, DB2, MySQL, JD Edwards, E-BIZ, SAP BW, R/3, ECC, ESSBASE
September 25, 2007, 01:57 PM
hammo1j
Search on this forum for HTTP 500 Help and look at the topic. 762 Snags also has something on this subject.


Server: WF 7.6.2 ( BID/Rcaster) Platform: W2003Server/IIS6/Tomcat/SQL Server repository Adapters: SQL Server 2000/Oracle 9.2
Desktop: Dev Studio 765/XP/Office 2003 Applications: IFS/Jobscope/Maximo
September 25, 2007, 02:00 PM
Francis Mariani
Let's hope you never get to 762 snags John, or they'll have to write a book.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server