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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] App Studio Not Responding

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[SOLVED] App Studio Not Responding
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Jessica Bacon
Member
posted
Hello,

Last week we upgraded our environment to 8201M. Since the upgrade my surface (windows 10) has been freezing and I get the dreaded NOT RESPONDING message. Prior to the upgrade there were not issues, so I am wondering if others are experiencing this problem. I have submitted a ticket, but have yet to get a response, so I thought I would try this avenue.

Thanks,

This message has been edited. Last edited by: FP Mod Chuck,


Product Release: 8.1
Service Pack: 0.5
Version: branch8105m
Application Server: Run with Apache Tomcat/8.0.21
 
Posts: 4 | Registered: April 21, 2016Report This Post
Wep5622
Virtuoso
posted Hide Post
Can you check the webconsole to see if it is doing anything on the reporting server end?

We had some issues (although in 8103) where some users of App Studio had to wait very long for, for example, adding a DEFINE. It turned out that AS was repeating the same request to the WFRS over and over for some reason.

Possibly this was related to master files that were referring to an adapter on a database that was no longer in existence.


Other things to investigate are network traffic (using a packet sniffer) and the process stack (process explorer is apparently useful for that). Or, of course, a reporting server trace.

You really should take this up with Tech Support though. If there is an issue, they need to know, or they won't know it needs fixing Wink


WebFOCUS 8.1.03, Windows 7-64/2008-64, IBM DB2/400, Oracle 11g & RDB, MS SQL-Server 2005, SAP, PostgreSQL 11, Output: HTML, PDF, Excel 2010
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Posts: 1669 | Location: Enschede, Netherlands | Registered: August 12, 2010Report This Post
Jessica Bacon
Member
posted Hide Post
Thanks! I do have a case loaded with Tech Support. Some of your suggestions are a bit over my head :-), so I am going to check with our admin.


Product Release: 8.1
Service Pack: 0.5
Version: branch8105m
Application Server: Run with Apache Tomcat/8.0.21
 
Posts: 4 | Registered: April 21, 2016Report This Post
Jessica Bacon
Member
posted Hide Post
Well it turns out that the Keyboard and Handwriting Panel that was running in the background on my Surface Pro 4 was not playing nicely with the 8201M upgrade. Once we disabled the task App Studio started functioning as expected.


Product Release: 8.1
Service Pack: 0.5
Version: branch8105m
Application Server: Run with Apache Tomcat/8.0.21
 
Posts: 4 | Registered: April 21, 2016Report This Post
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