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[SOLVED]Loading Please Wait... won't go away
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Member
posted
I have a problem with the Loading Please Wait... gif. When I run a report into Excel the gif comes up as expected but then once the report completes the gif does not go away.

I tried changing the Loading Screen property but that just gives me back the HTML page I created.

What I would like to happen if for the GIF to fire as expected and then to go away once the report completes.

Any one have any ideas?

Thanks

This message has been edited. Last edited by: <Emily McAllister>,


WF 8.2.06 Windows/Linux
 
Posts: 8 | Registered: November 10, 2015Report This Post
Master
posted Hide Post
When I encountered this problem in 8.0.08, there was an issue that if you didn't have your redirection settings set to save on the server first for excel outputs, the communication that the file had completed wouldn't be sent back to the webpage to stop the Loading gif. You can try changing your redirection settings to see if that helps.


Eric Woerle
8.1.05M Gen 913- Reporting Server Unix
8.1.05 Client Unix
Oracle 11.2.0.2
 
Posts: 750 | Location: Warrenville, IL | Registered: January 08, 2013Report This Post
Expert
posted Hide Post
The most common reason I've found, is when there is a javascript error on loading the page and the function that clears the loading message never gets called.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6349 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
Master
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Waz,

I find that what you are describing only occurs at page load. FHCole is talking about when executing the report. Do you tend to have this problem with report execution as well in what you are describing?

At the end of the day, you are right. It probably comes down to a javascript error which prevents the function from completing and thus clearing the loading GIF. I guess the question is whether its an error in IBI's code or FHCole's.


Eric Woerle
8.1.05M Gen 913- Reporting Server Unix
8.1.05 Client Unix
Oracle 11.2.0.2
 
Posts: 750 | Location: Warrenville, IL | Registered: January 08, 2013Report This Post
Expert
posted Hide Post
Some simple debugging is needed.

Step 1: Check for js errors
Step 2: Use the Browsers Developer Tools to see what is happening in the background


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6349 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
Member
posted Hide Post
Many Thanks to Eric, his thought of changing the redirect fixed the issue.

Sorry that it took so long to respond.


WF 8.2.06 Windows/Linux
 
Posts: 8 | Registered: November 10, 2015Report This Post
Platinum Member
posted Hide Post
I have this exact issue. Where do you change the redirection settings in 8105 as mentioned by eric.woerle? I checked the "Designing a User Interface for a Web Application with HTML Composer" manual and do not see this.

Thank you,
Geri Gellman




Prod: WebFOCUS 7.7.05 OS:Linux; Upgrading to: WebFOCUS 8.1.05 OS:Windows; Outputs: HTML, PDF, Excel; Adapters: SAP, MySQL, Oracle incl Report Caster
 
Posts: 102 | Location: Cincinnati, Oh USA area | Registered: November 02, 2006Report This Post
Virtuoso
posted Hide Post
Administration/Administration Console/Configuration


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2410 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Report This Post
Platinum Member
posted Hide Post
Thanks!




Prod: WebFOCUS 7.7.05 OS:Linux; Upgrading to: WebFOCUS 8.1.05 OS:Windows; Outputs: HTML, PDF, Excel; Adapters: SAP, MySQL, Oracle incl Report Caster
 
Posts: 102 | Location: Cincinnati, Oh USA area | Registered: November 02, 2006Report This Post
Member
posted Hide Post
Martin Y,

Having the same issue in 8.1.04.
Could not find the Redirect settings under "Administration/Administration Console/Configuration". Please post some screen prints.
 
Posts: 1 | Registered: August 08, 2007Report This Post
Virtuoso
posted Hide Post
Open the client then upper right (in the ribbon menu) select Administration then Administration Console/Configuration/Redirection Settings


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2410 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Report This Post
Guru
posted Hide Post
For those of you still looking to customize the message spinner, look under WebFOCUS81\ibi_html\javaassist\composerloading.html

You can set a standard Text inside the SPAN's INNERHTML, We just removed the word "Please wait"

 <HTML>
<!-- Copyright 1996-2011 Information Builders, Inc. All rights reserved. -->
<BODY style="BACKGROUND-COLOR: #ffffff;"><DIV style="text-align:center; width:100%; height:100%;">
<IMG alt="loading_wait" id="image1" src="composerloader.gif" />
<SPAN style="FONT-FAMILY: Arial, Helvetica; HEIGHT: 20px; FONT-SIZE: 14pt;FONT-WEIGHT: bold; color:#1895BF;" id="text1" ></SPAN></DIV>
<SCRIPT type="text/javascript">
    var span1 = document.getElementById("text1");
    var image1 = document.getElementById("image1");
    if(span1 && image1)
    {
        var text = "Loading...";
        //if (parent.getTransString)
            //text = parent.getTransString(text);
        span1.innerHTML = text;
    }
</SCRIPT>
</BODY>

</HTML> 
 
Posts: 289 | Location: Houston,TX | Registered: June 11, 2004Report This Post
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