My users have recently purchased new PC's with Windows XP. The OS shipping preloaded no longer has MS JVM. Rather it comes preinstalled with Sun JAVA 1.4.2. Now MRE Report Assistant does not work. It will not launch the report. MRE opens ok and domains display. All works well on older XP and 2000 with MS JVM. Switching to logon.htm from MRlogon.htm does not help.
Anyone have any ideas? Tech support says that there are problems with JAVA to be fixed in the future. My users are not happy now. Has anyone fixed this one out there? Thanks in advance.
Getting everything back to the Microsoft JVM will work too, but if you are depending on the sun version, as I know some shops do - you will have to upgrade (it is slower than the Microsoft JVM though) - but sun java 1.4.3 and above will allow users to access MRE from netscape, and mozilla browsers as well - so its a matter of user, and shop protocol.