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[CLOSED]Drill down on charts not working when accessed from Mobile favs

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August 01, 2016, 09:05 AM
Rao D
[CLOSED]Drill down on charts not working when accessed from Mobile favs
Hi All,

Does anyone accessed charts with drilldown option from smart devices via Mobile Favs app? We are facing an issue where the drill functionality is not working when accessed via Mobile Favs.

We used javascript in various levels of the charts. I see that the click event might be failing on the smart devices.

Any suggestions?

Thanks,
Rao.

This message has been edited. Last edited by: <Emily McAllister>,


WebFOCUS - ver8201
[ReportingServers: Windows 64bit;
Client: tomcat and IIS on windows 2012
AppStudio

August 02, 2016, 07:17 AM
Rao D
Guys,

If anyone worked on using Mobile Favs can you confirm if the drilldown feature works on charts that are accessed on the smart device via Mobile Favs?


WebFOCUS - ver8201
[ReportingServers: Windows 64bit;
Client: tomcat and IIS on windows 2012
AppStudio

August 11, 2016, 10:03 AM
<Emily McAllister>
Hello Rao,

Unfortunately there is a known issue regarding drilldowns in charts on mobile. This is currently being examined by our programmers, but in the meantime I am afraid the feature does not work correctly.

I apologize for the inconvenience.

Emily McAllister
Focal Point Moderator