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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] Advanced Graph Assistant report output missing chart images on Linux box

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[SOLVED] Advanced Graph Assistant report output missing chart images on Linux box
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Hi all,
We are having a troublesome issue, and are having problems finding a resolution. We are developing locally on windows with DEV studio 7.6.10, and then pushing our code to a Linux box for integration testing. The problem is on the Linux box, when we run our reports, they complete/run fine without error, but the html image of the chart or graph is not being displayed/generated. This would appear to be some setting that is getting out of whack, but we do not know what exactly. We had initially thought it had to do with the Report Distribution Server being up/not up - but that dsoes not seem to be the case. Has anyone else experienced these issues with the Graph output on a Linux box not displaying?

thank you

This message has been edited. Last edited by: Kerry,


WebFocus Developer Studio v. 7610
MySQL/Linux
All different outputs including map technology and using the DMC for our ETL process as well
 
Posts: 13 | Registered: April 28, 2009Report This Post
Platinum Member
posted Hide Post
Check the REDIRECT_COOKIE in cgivars.wfs
The default value changed in 7.6.10 and we need to reset the value to ‘OFF’.
This setting needed to be ‘OFF’ in order for WebFOCUS graphs to work.

< !WFConsole begin Cookie>
WF_COOKIE_EXPIRATION=0
REDIRECT_COOKIE=OFF
IBI_COOKIE_DOMAIN=
IBI_COOKIE_PATH=/

Please note you will have to cycle your app server after this change.

Kevin


WF 7.6.10 / WIN-AIX
 
Posts: 141 | Location: Denver, CO | Registered: December 09, 2005Report This Post
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posted Hide Post
thanks Kevin - we'll give it a shot. are you referring to the actual box, or the WF services when you say we need to restart the app server?


WebFocus Developer Studio v. 7610
MySQL/Linux
All different outputs including map technology and using the DMC for our ETL process as well
 
Posts: 13 | Registered: April 28, 2009Report This Post
Platinum Member
posted Hide Post
We use WebShere as our app server...we have to stop and start our WebFOCUS App within WS...on Tomcat, it is a matter of stopping the service, deleting the work directory, and restarting the service. Hope this helps, but I'm pretty weak when it comes to App Servers.

Kevin


WF 7.6.10 / WIN-AIX
 
Posts: 141 | Location: Denver, CO | Registered: December 09, 2005Report This Post
Member
posted Hide Post
We had to add
export JAVA_OPTS="${JAVA_OPTS} -Djava.awt.headless=true"
to our shell script, and now it works.

thanks


WebFocus Developer Studio v. 7610
MySQL/Linux
All different outputs including map technology and using the DMC for our ETL process as well
 
Posts: 13 | Registered: April 28, 2009Report This Post
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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] Advanced Graph Assistant report output missing chart images on Linux box

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