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[CLOSED] ReportCaster Error
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Member
posted
Hi ,
We are getting the below error in reportcaster while distributing the file.
The distribution failed: Auth cancel

Please let us know reason for this issue.
Thanks

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8

Windows, All Outputs
 
Posts: 16 | Registered: March 28, 2018Reply With QuoteReport This Post
Virtuoso
posted Hide Post
Are you sending this file to SFTP?
What Version/Gen of WebFOCUS are you using?
Has this schedule ever worked in the past or is it new?
Does emailing a job work?


WebFOCUS 8206, Unix, Windows
 
Posts: 1847 | Location: New York City | Registered: December 30, 2015Reply With QuoteReport This Post
Member
posted Hide Post
quote:
Originally posted by BabakNYC:
Are you sending this file to SFTP?
What Version/Gen of WebFOCUS are you using?
Has this schedule ever worked in the past or is it new?
Does emailing a job work?


Hi Babak,
Yes we use SFTP to transfer the files. We use webfocus 8.1 version and it was working in the past.
Thanks


WebFOCUS 8

Windows, All Outputs
 
Posts: 16 | Registered: March 28, 2018Reply With QuoteReport This Post
Guru
posted Hide Post
What kind of authentication do you use?

Perhaps a expired certificate or changed password?


Test: WF 8.2
Prod: WF 8.2
DB: Progress, REST, IBM UniVerse/UniData, SQLServer, MySQL, PostgreSQL, Oracle, Greenplum, Athena.
 
Posts: 435 | Location: Europe | Registered: February 05, 2007Reply With QuoteReport This Post
Virtuoso
posted Hide Post
You should consider opening a support ticket with IB tech support. They're going to ask you for traces and log files for the schedule that fails and help you isolate the issue more effectively than we can. I have a feeling this might well have to do with your FTP server and/or password changes like Frans suggests. If that's the case, you'll need to reach out to your FTP admin folks to see if they can look on their side to find out what's changed and why a schedule that worked in the past stopped.


WebFOCUS 8206, Unix, Windows
 
Posts: 1847 | Location: New York City | Registered: December 30, 2015Reply With QuoteReport This Post
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