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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Any idea why this error pops up infrequently.

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[CLOSED] Any idea why this error pops up infrequently.
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Master
posted
It seems like we go months without issue and then this starts randomly popping up throughout the day. It occurs after an HTML report has refreshed on screen and the user press the export to excel button.... Most times its flawless for months, then all of a sudden we get a week of failures about 1 in 10 times....


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This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8206.08
Windows, All Outputs
 
Posts: 603 | Registered: June 28, 2013Report This Post
Master
posted Hide Post
best I can do...had to substitute brackets for ...


[?xml version="1.0" encoding="UTF-8" standalone="no" ?]
- [ibfsrpc _jt="IBFSResponseObject" language="EN" localizeddesc="Abnormal termination of reporting server agent (Crashed or extreme operator kill)" name="runItem" returncode="32027" returndesc="IBFSException 32027: probable server crash (unknown error 0)" subreturncode="0" subsystem="SSYS" type="simple"]
- [ibfsparams size="4"]
[entry key="comp_pass" value="****" /]
[entry key="args" value="__null" /]
[entry key="path" value="/WFC/Repository/LVPG/Financials/FinanceKPM-NEW/Step210-KPMMainReport_Excel.fex" /]
[entry key="comp_user" value="__null" /]
[/ibfsparams]
- [ibfserrorvalues size="5"]
[entry key="FUNCTION" value="IBFSService.runItem" /]
[entry key="appName" value="lvpgfinancials foc_meta ibisamp foccache lawson_30 baseapp" /]
[entry key="edaNode" value="EDASERVE" /]
[entry key="MSG" value="probable server crash (unknown error 0)" /]
[entry key="itemName" value="IBFS:/WFC/Repository/LVPG/Financials/FinanceKPM-NEW/Step210-KPMMainReport_Excel.fex" /]
[/ibfserrorvalues]
[/ibfsrpc]

This message has been edited. Last edited by: RobertF,


WebFOCUS 8206.08
Windows, All Outputs
 
Posts: 603 | Registered: June 28, 2013Report This Post
Master
posted Hide Post

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WebFOCUS 8206.08
Windows, All Outputs
 
Posts: 603 | Registered: June 28, 2013Report This Post
Virtuoso
posted Hide Post
Robert,
Use the code tag when posting sample code.
Last one on the ribbon
</>


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2409 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Report This Post
Master
posted Hide Post
quote:
Originally posted by MartinY:
Robert,
Use the code tag when posting sample code.
Last one on the ribbon
</>


And if you are posting markup language code (XML, HTML, etc) in the code section, surround your ML code with:
<xmp>  </xmp>  


Or (since technically the xmp tag has been deprecated), you'll need to change every "<" symbol with "&lt;" [no quotes] so the browser does not render your code

So, when inspecting the code of this forum post, it looks like you were trying to post the following code, correct?:
  
<xmp> 
  <!--?xml version="1.0" encoding="UTF-8" standalone="no" ?--> <br>- <ibfsrpc _jt="IBFSResponseObject"
  language="EN" localizeddesc="Abnormal termination of reporting server agent [Crashed or extreme operator kill)"
  name="runItem" returncode="32027" returndesc="IBFSException 32027: probable server crash [unknown error 0)"
  subreturncode="0" subsystem="SSYS" type="simple"><br>- <ibfsparams size="4"><br>
    <entry key="comp_pass" value="****"> <br>
      <entry key="args" value="__null"> <br>
        <entry key="path" value="/WFC/Repository/LVPG/Financials/FinanceKPM-NEW/Step210-KPMMainReport_Excel.fex">
          <br>
          <entry key="comp_user" value="__null"> <br> </entry>
        </entry>
      </entry>
    </entry>
  </ibfsparams><br>- <ibfserrorvalues size="5"><br>
    <entry key="FUNCTION" value="IBFSService.runItem"> <br>
      <entry key="appName" value="lvpgfinancials foc_meta ibisamp foccache lawson_30 baseapp"> <br>
        <entry key="edaNode" value="EDASERVE"> <br>
          <entry key="MSG" value="probable server crash [unknown error 0)"> <br>
            <entry key="itemName" value="IBFS:/WFC/Repository/LVPG/Financials/FinanceKPM-NEW/Step210-KPMMainReport_Excel.fex">
              <br> </entry>
          </entry>
        </entry>
      </entry>
    </entry>
  </ibfserrorvalues><br> </ibfsrpc>
</xmp>

This message has been edited. Last edited by: Hallway,


Hallway

 
Prod: 8202M1
Test: 8202M4
Repository:
 
OS:
 
Outputs:
 
 
 
 
 
Posts: 608 | Location: Salt Lake City, UT, USA | Registered: November 18, 2015Report This Post
Master
posted Hide Post
ok, but did any of that above look familiar...this happens to us every few months...then stops...


WebFOCUS 8206.08
Windows, All Outputs
 
Posts: 603 | Registered: June 28, 2013Report This Post
Virtuoso
posted Hide Post
Robert

The underlying agent that was running the report crashed for some reason. The edaprint.log may show something but I doubt it. You will see crashed agents under the Workspace in the reporting server console. If they start happening more frequently you can turn on the server traces with the following code in the fex that is crashing otherwise you will generate a zillion unwanted traces.


SET TRACEUSER = ON
SET TRACEON = ALL


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2127 | Location: Customer Support | Registered: April 12, 2005Report This Post
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