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[SOLVED] Browser Compatibility Issues
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Gold member
posted
Hi,

I had my boss call me in saying a dashboard didn't work. I checked on my machine and it did. Looking into it, he's using IE11, and I'm using IE10.

The dashboard was originally made in WebFocus 7.6, and then migrated to 8.104. I'm unsure of how to even begin solving this issue or what could be causing it.

My simplest thought, is that it just flat out won't work properly with IE11, or does he need to have some options turned off?

Any thoughts would be great, thanks.

This message has been edited. Last edited by: FP Mod Chuck,


WebFocus 8.104
Windows 7 Entreprise, SP1
 
Posts: 82 | Location: Abbotsford BC | Registered: March 15, 2010Reply With QuoteReport This Post
Expert
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There are so many things, but the starting point is whats the error.

The term "didn't work" is useless unless it followed up with details, screenshots, etc.

If it is a browser thing, then perhaps turning on developer tools (F12) will help with more info if its a js based error.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.05OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Know The Code

 
Posts: 6072 | Location: Land of the Darug people, Terra Australis Incognita | Registered: October 31, 2006Reply With QuoteReport This Post
Virtuoso
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Also, how does it behave in Chrome or Firefox?


WebFOCUS 8204, Unix, Windows
 
Posts: 1617 | Location: New York City | Registered: December 30, 2015Reply With QuoteReport This Post
Virtuoso
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At a guess, your problem is due to the X-UACompatibility meta tag that HTML Composer includes in the HTML pages it creates.

In older versions of WF, this was set to IE=10, while recent versions set it to IE=Edge.

The effect of that meta-tag is that IE11 switches to IE10 Compatibility mode, which in my experience is not actually all that compatible with IE10.

Editing the HTML with recent tools and then saving it will fix that issue. Chances are non-zero that it will also break things like chaining, causes styling changes, etc. It appears compatibility hasn't entirely kept up with progress there Wink

The other option is manually editing the HTML to modify that attribute.


WebFOCUS 8.1.03, Windows 7-64/2008-64, IBM DB2/400, Oracle 11g & RDB, MS SQL-Server 2005, SAP, PostgreSQL 11, Output: HTML, PDF, Excel 2010
: Member of User Group Benelux :
 
Posts: 1641 | Location: Enschede, Netherlands | Registered: August 12, 2010Reply With QuoteReport This Post
Expert
posted Hide Post
Check out Web Browser Support for WebFOCUS Release 8.1.04

Also, as Wep5622 said:
quote:
Editing the HTML with recent tools and then saving it will fix that issue. Chances are non-zero that it will also break things like chaining, causes styling changes, etc. It appears compatibility hasn't entirely kept up with progress there Wink
 
Posts: 2967 | Location: Middle Tennessee [8204M Gen48 in Test&Prod] | Registered: February 23, 2005Reply With QuoteReport This Post
Gold member
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The issue was that when he clicked the "run" button on a report it didn't load. I did extra research after posting yesterday and he just viewed it in Chrome, which solved the basic problem.

In the long run, we're going to migrate to the latest release of 8.2 and I'll rebuild many of our legacy pages built in 7.6. (They're all 5 to 8 years old now and look very dated.)

Thanks everyone the pointers and suggestions, very helpful!


WebFocus 8.104
Windows 7 Entreprise, SP1
 
Posts: 82 | Location: Abbotsford BC | Registered: March 15, 2010Reply With QuoteReport This Post
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