Focal Point
[SOLVED] IIS 503 Error

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March 18, 2020, 02:16 PM
amyakeith
[SOLVED] IIS 503 Error
I recently upgraded Tomcat in our test environment. Tomcat appears to be working correctly. We use IIS to proxy traffic to Tomcat, but I'm getting a 503 error when I try to navigate to WebFOCUS. I've checked the settings with IIS for the ISAPI redirector. All appears to be correct. Any tips as to where to look for errors/how to troubleshoot?

Thanks!

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8206, Windows, All Outputs
March 18, 2020, 02:37 PM
FP Mod Chuck
Amy

If you use the http://servername:8080/ibi_apps/ does it work. If so I saw a couple of cases on techsupport that said all they did was recycle IIS and the problem went away.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
March 18, 2020, 04:41 PM
amyakeith
Chuck,

We're using SSL, so if I try https://servername:443/ibi_apps, I get the same error.

Perhaps there's an error with how SSL is configured in the tomcat server.xml file...


WebFOCUS 8206, Windows, All Outputs
March 18, 2020, 05:12 PM
amyakeith
Update: I figured it out. I needed to set tomcatAuthentication to false in the settings for the AJP connector in the server.xml file. Whew.


WebFOCUS 8206, Windows, All Outputs