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As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

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TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.


Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] IIS 503 Error

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[SOLVED] IIS 503 Error
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I recently upgraded Tomcat in our test environment. Tomcat appears to be working correctly. We use IIS to proxy traffic to Tomcat, but I'm getting a 503 error when I try to navigate to WebFOCUS. I've checked the settings with IIS for the ISAPI redirector. All appears to be correct. Any tips as to where to look for errors/how to troubleshoot?

Thanks!

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8206, Windows, All Outputs
 
Posts: 11 | Registered: February 27, 2020Report This Post
Virtuoso
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Amy

If you use the http://servername:8080/ibi_apps/ does it work. If so I saw a couple of cases on techsupport that said all they did was recycle IIS and the problem went away.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2127 | Location: Customer Support | Registered: April 12, 2005Report This Post
Member
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Chuck,

We're using SSL, so if I try https://servername:443/ibi_apps, I get the same error.

Perhaps there's an error with how SSL is configured in the tomcat server.xml file...


WebFOCUS 8206, Windows, All Outputs
 
Posts: 11 | Registered: February 27, 2020Report This Post
Member
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Update: I figured it out. I needed to set tomcatAuthentication to false in the settings for the AJP connector in the server.xml file. Whew.


WebFOCUS 8206, Windows, All Outputs
 
Posts: 11 | Registered: February 27, 2020Report This Post
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