As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.
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Are you using internal or external security. From the client administration console click on Application Settings / Security and it will tell you what your setting is. If it is INTERNAL then what BabakNYC is telling you to do should work. Additionally you should look under Reporting Servers / Remote Service and click on the EDASERVE node name and see if the Security is TRUSTED if it is then you will be able to change the password as BabakNYC has said and be able to go the the Reporting Server console without having to log in.
If you are still having issues then on the Reporting Server console under Access Control look under the Server Administrator role and see if Administrators is listed. If it isn't then right mouse click on it and click Register Group to register it.
Thank you for using Focal Point!
Chuck Wolff - Focal Point Moderator WebFOCUS 7x and 8x, Windows, Linux All output Formats
Posts: 2128 | Location: Customer Support | Registered: April 12, 2005