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[CLOSED] Email limit ReportCaster
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Silver Member
posted
I tried sending around 5,600 emails that contain an attachment from ReportCaster and it failed to send with the following error in the log. "The distribution failed: Can't send command to SMTP host". The average size of each email is around 40kb.

Is there a designated limit and what is that limit?

Can I change the limit? If so, where do I find it?

Thanks!

This message has been edited. Last edited by: FP Mod Chuck,


Webfocus 8.1.0.5
Windows 2008
Excel,PDF,HTML
 
Posts: 32 | Registered: February 28, 2011Reply With QuoteReport This Post
Virtuoso
posted Hide Post
quote:

Originally posted by MikeW:
I tried sending around 5,600 emails

Is this 5600 different email address for a single RC schedule distribution list ?

Not 100% sure but if I remember well there was a bug in 8105 and RC regarding a limitation in number of address for a single distribution
The work around was to create multiple distribution list for the schedule instead of using only one.
I also think that there was a fix for that

But, 5600 entries it's a lot. So, it's possible that no matter what, you had make the limit exploded

You should contact TechSupport


WF versions : Prod 8.2.0.1M gen 240, Dev 8.2.04 gen 48, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2225 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Reply With QuoteReport This Post
Silver Member
posted Hide Post
Thanks for the response Martin. Yes, 5600 different email addresses with an inline report for the email body and an excel attachment burst to the appropriate recipient. Right now the distribution list is a dynamic list using a fex for the destination and burst value. Does your comment around limitation in number of addresses and version 8105 still apply even if the schedule is using a dynamic distribution list?

My workaround was to tweak the fex to pull a range of the records and then run the schedule, repeating as much as needed. I broke them down into batches of about 950 addresses.


Webfocus 8.1.0.5
Windows 2008
Excel,PDF,HTML
 
Posts: 32 | Registered: February 28, 2011Reply With QuoteReport This Post
Virtuoso
posted Hide Post
quote:
Does your comment around limitation in number of addresses and version 8105 still apply even if the schedule is using a dynamic distribution list?

Can't say
You should contact Tech Support


WF versions : Prod 8.2.0.1M gen 240, Dev 8.2.04 gen 48, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2225 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Reply With QuoteReport This Post
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