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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] visual discovery and logmein

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[CLOSED] visual discovery and logmein
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Platinum Member
posted
Hi

I will open a case for this but just wondering whether anyone else has experienced this.

If you use logmein to remote control a pc and then look at a visual discovery page through the host computer, all charts are blacked out and do not display. Datasheets display fine, but charts do not. I guess the activex is not playing nicely with logmein. Anybody else see this?

thx

Jodye

This message has been edited. Last edited by: Kerry,


WF 8.0.0.5M
 
Posts: 246 | Location: Montreal, QC, Canada | Registered: October 01, 2003Report This Post
Member
posted Hide Post
Logmein is a very useful program.

I've seen similar problems where the
issue was the resolution that Logmein was using. In particular, it tries to use the lowest resolution possible in order to keep the screen refreshes acceptable.

Have you looked at the icons on the Logmein drop down menu at the top center of the screen (how's that for vague?)? One of them deals with resolution.


Good luck


WebFocus 7.6.6, Windows
 
Posts: 17 | Registered: September 25, 2007Report This Post
Platinum Member
posted Hide Post
Hi Mike

Thanks for the reply. Yes I fiddled with all of the settings and no dice.

IBI told me that it is a limitation of logmein and simply will not work.

Thanks

Jodye


WF 8.0.0.5M
 
Posts: 246 | Location: Montreal, QC, Canada | Registered: October 01, 2003Report This Post
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