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[CLOSED] webfocus report gives blank output data in one column getting from teradata.

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August 26, 2020, 11:33 AM
PHIL1234
[CLOSED] webfocus report gives blank output data in one column getting from teradata.
Hi,

I have strange scenario. I have two test environments for webfocus application generating reports in pdf, excel, csv, etc.

In Test environment, I can generate reports correctly getting all values in each columns correctly.

In Prod, When I tried to generate reports, only one column, the data/values are blank. (tried to compare it with Test environment).

No Error message is generated.

Investigation done so far.
1. The Fex files in all environment are same. No difference.
2. Querying against the Teradata DB, produced correct result in all environments. (not through fex but through sql on teradata).
3. No access denied error.

Anything I can miss.

Any other suggestions welcomed.

Thanks.

This message has been edited. Last edited by: FP Mod Chuck,


WEBFOCUS - 8202
OS - Windows
Output - PDF, Excel, HTML, txt.
August 26, 2020, 11:55 AM
FP Mod Chuck
Phil

Are the ID's connecting to teradata in the adapter connection the same and if different do they have the same access privileges?


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
August 26, 2020, 12:04 PM
PHIL1234
Thanks Chuck.

Yes the ID are same and have the same access privileges.

If they don't, I am pretty sure I will get some message like "access denied" or other similar messages.

But I didnt get any.

THanks.


WEBFOCUS - 8202
OS - Windows
Output - PDF, Excel, HTML, txt.
August 26, 2020, 01:07 PM
FP Mod Chuck
I have no experience with Teradata so hopefully someone else will chime in.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats