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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     ReportCaster email log?

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Platinum Member
posted
If I have a ReportCaster job setup to take an Excel template that is an invoice with a data worksheet and then kick it off to the customer. Is there a way to then have a WebFocus report in a text file of some sort to then state the status of the client's email whether it sent successfully or not. We may send over 200 invoices and maybe 5 or 6 might come back with email errors. I would like to be able to report on this and then put it in a web app that displays the stats of the invoices.

It may be setup like this:

CLIENTEMAIL,STATUS,REASON
joe@joe.com,Success
joe1@joe2.com,FAIL(domain does not exist)


Currenly working @ Learning Circle Education Services
Previously worked @ Nationwide Insurance
Prod: WebFOCUS 7.6.11


Test: WebFOCUS 7.6.11


Dev: WebFOCUS 7.6.11
 
Posts: 125 | Location: Columbus, Ohio | Registered: March 31, 2006Report This Post
Virtuoso
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unless the newer versions of Reportcaster are different...ReportCaster does not verify if an e-mail address is correct or not.


In Focus since 1993. WebFOCUS 7.7.03 Win 2003
 
Posts: 1903 | Location: San Antonio | Registered: February 28, 2005Report This Post
Platinum Member
posted Hide Post
Thank you Prarie, I figured that was the case, but thought I would check.


Currenly working @ Learning Circle Education Services
Previously worked @ Nationwide Insurance
Prod: WebFOCUS 7.6.11


Test: WebFOCUS 7.6.11


Dev: WebFOCUS 7.6.11
 
Posts: 125 | Location: Columbus, Ohio | Registered: March 31, 2006Report This Post
Virtuoso
posted Hide Post
That's correct. Once it's sent to the mail server (as defined in the RC configuration) ReportCaster is done with it. Nothing ever goes back to RC to say whether or not there was an error, unless the mail server istelf cannot be reached by RC. Only the mail server would know if it was returned. If the sendfrom address is set up as a separate email account on your server to which problem invoices would be returned on the bounce-back, you could track them this way. Anything that is returned goes into this email account. Reporting would be a different story- probably some manual process.


Regards,

Darin



In FOCUS since 1991
WF Server: 7.7.04 on Linux and Z/OS, ReportCaster, Self-Service, MRE, Java, Flex
Data: DB2/UDB, Adabas, SQL Server Output: HTML,PDF,EXL2K/07, PS, AHTML, Flex
WF Client: 77 on Linux w/Tomcat
 
Posts: 2298 | Location: Salt Lake City, Utah | Registered: February 02, 2007Report This Post
Platinum Member
posted Hide Post
So then to ever do this in the future, ReportCaster would either have to have an enhancement module to communicate with the mail server to follow the process or for IBI to create its own mail server that would integrate with Report Caster.

Thank you very much!!! Smiler


Currenly working @ Learning Circle Education Services
Previously worked @ Nationwide Insurance
Prod: WebFOCUS 7.6.11


Test: WebFOCUS 7.6.11


Dev: WebFOCUS 7.6.11
 
Posts: 125 | Location: Columbus, Ohio | Registered: March 31, 2006Report This Post
Virtuoso
posted Hide Post
Well I was curious to see if that was still true in 7.6 and it is. But I thought there was a way to go to your actual E-mail system now...maybe someone knows.


In Focus since 1993. WebFOCUS 7.7.03 Win 2003
 
Posts: 1903 | Location: San Antonio | Registered: February 28, 2005Report This Post
Virtuoso
posted Hide Post
This is more of an iWay solution. If you have iSM, you could set it up as an email listener. When an email fails, iSM could then parse the response and notify you - or an application - of the delivery failure.


"There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott
 
Posts: 1102 | Location: Toronto, Ontario | Registered: May 26, 2004Report This Post
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