Focal Point Banner


As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.


Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] InfoAssist Properties

Read-Only Read-Only Topic
Go
Search
Notify
Tools
[SOLVED] InfoAssist Properties
 Login/Join
 
wfuser
Member
posted
Hi,

I'm using WebFOCUS 769. I get the following error message when I try to access the 'InfoAssist Properties' link in the client console under the 'Utilities' tab.

"An HTTP 500 error has been returned while processing the web components. The application server log contains information on why this error has occurred. Contact your application administrator or your software vendor support center for further assistance"

I have configured the InfoAssist license for MRE. I checked the edaprint.log file and found some lines like:

cmrpht000013 Unable to locate
05/20/2009 02:25:15 >
But the javascript files exist in the specified path.

I'd appreciate any help!
Thanks.

This message has been edited. Last edited by: Kerry,


Server:WF 766
Platform: AIX 5.3 pSeries 32on64bit
Desktop: Dev Studio 764
 
Posts: 22 | Registered: July 16, 2008Report This Post
David Glick
Guru
posted Hide Post
Have you done a new install, or an upgrade install? This is a known issue for an upgrade install and will be fixed in the 769_hotfix release. Until that time, and only if you have done an upgrade install, you may edit the mrrepos.htm file in the basedir directory and add the following line as the last line in the

< !--IBIMR_REPOS_BROADCAST-->

section.

The line to add is:

  • IA Preference File

    Make sure it is all on one line in the file.


    David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
    •  
    Posts: 315 | Registered: April 13, 2004Report This Post
    David Glick
    Guru
    posted Hide Post
    Sorry, focal Point interpreted the line as an HTML line and did not display it explicitly. Let me try again:

    "
  • IA Preference File"

    Enter it without the quotes.


    David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
    •  
    Posts: 315 | Registered: April 13, 2004Report This Post
    David Glick
    Guru
    posted Hide Post
    Still bad. I'll need to figure out how to add it.


    David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
     
    Posts: 315 | Registered: April 13, 2004Report This Post
    GamP
    Virtuoso
    posted Hide Post
     "<li><A HREF='iapreference_file.xml'>IA Preference File</A>"

    You meant it to be like this?
    Put it between the code (< / >) tags...


    GamP
    - Using AS 8.2.01 on Windows 10 - IE11.
    in Focus since 1988
     
    Posts: 1961 | Location: Netherlands | Registered: September 25, 2007Report This Post
    wfuser
    Member
    posted Hide Post
    Thank you David and GamP for helping me.

    But I've done a new install and this line already exists in the mrrepos.htm file.


    Server:WF 766
    Platform: AIX 5.3 pSeries 32on64bit
    Desktop: Dev Studio 764
     
    Posts: 22 | Registered: July 16, 2008Report This Post
    David Glick
    Guru
    posted Hide Post
    I believe I have the secret, thanks Kerry.

    Here is the line:

  • IA Preference File


    David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
    •  
    Posts: 315 | Registered: April 13, 2004Report This Post
    David Glick
    Guru
    posted Hide Post
    One more time:

    <LI><A HREF='iapreference_file.xml'>IA Preference File</A>


    David Glick
    Director WebFOCUS App Studio
    and WebFOCUS Developer Studio
    WebFOCUS Division
    Information Builders, Inc.
    Direct (917) 339-5560
    Voice Mail (212) 736-6250 x3560
    Fax (212) 947-5168
    Email david_glick@ibi.com
     
    Posts: 315 | Registered: April 13, 2004Report This Post
    wfuser
    Member
    posted Hide Post
    Thanks David!

    But I've done a new install of WebFOCUS 769 and this line already exists in mrrepos.htm


    Server:WF 766
    Platform: AIX 5.3 pSeries 32on64bit
    Desktop: Dev Studio 764
     
    Posts: 22 | Registered: July 16, 2008Report This Post
      Powered by Social Strata  

    Read-Only Read-Only Topic

    Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] InfoAssist Properties

    Copyright © 1996-2020 Information Builders