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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Linux/WebSphere/WF 7.6.11 - EXL2K and PDF do not open in IE 6, but OK in FF 3

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Linux/WebSphere/WF 7.6.11 - EXL2K and PDF do not open in IE 6, but OK in FF 3
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Francis Mariani
Expert
posted
We're testing a new dev environment:

Linux/WebSphere/WF 7.6.11/MRE/https

EXL2K and PDF reports do not open in IE 6, but are fine in Firefox 3.

In IE 6, for EXL2K we get this pop-up:

File Download - Security Warning
Do you want to open or save this file?

I select Open and get this pop-up error:

Microsoft Excel
Could not open 'https://...'

and another pop-up:

Microsoft Excel cannot access the file...

In IE 6, for PDF we get:

Microsoft Internet Explorer
Internet Explorer cannot download...

------------------------------------------------------

If I access MRE with non secure URL (http), EXL2K works. PDF does not: Adobe Reader has a pop-up: There was an error opening this document. This file cannot be found.

------------------------------------------------------

IE 6 is the only supported web browser (personally, I've ditched IE for FF).

The problem could be with Linux or more likely with WebSphere (another mistake). Does anyone have any ideas about this?

Thanks,


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
Kerry
Expert
posted Hide Post
Hi Francis,

It looks like you have a case regarding this issue, so can you please keep all posted once you have a solution/answer? Thank you in advance for sharing with all.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
CLH
Platinum Member
posted Hide Post
Hi,

Not sure this will help much but we had the same issue and I can tell you what we found before our company roll our of IE 8 came along (IE 8 fixed the problem). We found that not all users of IE6 were impacted had 2 machines side by side and one had the issue and the other did not. We began comparing security settings and noticed on the machine that did not work that java settings were split out and on the machine that did work those sections were missing. We were focusing on those when the roll of IE 8 started so did not pursue further.


Webfocus 8.0.7 on Windows
 
Posts: 176 | Location: Ohio | Registered: October 26, 2006Report This Post
Francis Mariani
Expert
posted Hide Post
CLH, thanks for the tip, but I'm not sure what you mean by "java settings were split out".

In our case, with IE6, PDF and Excel work when the WF 7.6.8 or 7.6.11 client is on Windows, it does not work when the 7.6.11 client is on Linux, therefore it may be something on the Linux client server...


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
CLH
Platinum Member
posted Hide Post
Sorry our client is 7.6.11 on zlinux and that is where we see the problem also with IE 6. At our company it seems they were 2 flavors of IE6 in the one that can't open the PDF and Excel there is a section called Java VM with a subset of Java permission On the ones that can that section is missing. The other difference is in the Security section (I think) there is a Do not save encrypted pages to disk. It is checked on the machines that work.

Our web group just completed pushing out IE 8 to all machines so I can't go back and see if playing with either of those settings makes a difference. My guess would be the "save encrypted pages to disk" would be the more likely one to try.

Crystal


Webfocus 8.0.7 on Windows
 
Posts: 176 | Location: Ohio | Registered: October 26, 2006Report This Post
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