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As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

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TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

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report caster
hi all,

when trying to subscribe the two way mail for the first time, i am getting that subscription mail to make my e-mail id's active. i am trying this out with 762 web focus.and also i am not able to give alerts as my e-mail id's are not getting added. but when i give the add me button after giving the webfocus credentials i am getting a popup menu saying the e-mail id has been added.
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Hi gayathri,

Has this issue been resolved?

Here is suggestion from internal ReportCaster expert: please test this with 761 and see if there is a same problem in 761. To further debug, a case with Information Builders' Customer Support Services may be of better help.

To open a case, you may either call at 1-800-736-6130, or access the online system InfoResponse at Here is a list of information to be ready when you call:

Hope this helps. Smiler



Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
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