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As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.



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<gayathri>
posted
hi all,

when trying to subscribe the two way mail for the first time, i am getting that subscription mail to make my e-mail id's active. i am trying this out with 762 web focus.and also i am not able to give alerts as my e-mail id's are not getting added. but when i give the add me button after giving the webfocus credentials i am getting a popup menu saying the e-mail id has been added.
 
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Hi gayathri,

Has this issue been resolved?

Here is suggestion from internal ReportCaster expert: please test this with 761 and see if there is a same problem in 761. To further debug, a case with Information Builders' Customer Support Services may be of better help.

To open a case, you may either call at 1-800-736-6130, or access the online system InfoResponse at http://techsupport.ibi.com. Here is a list of information to be ready when you call: http://techsupport.ibi.com/before_you_call.jsp.

Hope this helps. Smiler

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
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