Focal Point
[SOLVED] Agents crash when opening xls,xls-f,csv formats

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http://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/5337041295

October 21, 2010, 05:05 PM
Suzy
[SOLVED] Agents crash when opening xls,xls-f,csv formats
I'm getting this error when I attempt to open a report in XLS, XLS-F, CSV. HTML runs as expected.

Unknown error occurred. Agent on reporting server EDASERVE may have crashed. Please investigate reporting server log.

I have a compund report with 2 fex's. Could the error be regarding this line. Although I use this in other reports.


-SET &REPORT_OUT = IF &IN_OUTFORMAT EQ 'HTML' THEN 'ON TABLE HOLD AS SECTION1 FORMAT HTMTABLE ' ELSE
-'ON TABLE PCHOLD FORMAT &IN_OUTFORMAT.EVAL';

This message has been edited. Last edited by: Kerry,
October 21, 2010, 05:19 PM
Waz
What version are you on ?

The later version of WebFOCUS will crash more easily before returning an error.

There are a couple of things that you could to to determine the issue.

1. Check the server log, as specified in the error. This may also require turning on tracing on the server.

2. Try commenting ouy bits of the report until it works. This will eventually lead you tio the offending code.

3. Post your code. Someone on the forum may spot something.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.05OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Know The Code

October 25, 2010, 05:57 PM
Suzy
It seems to be the problem was with the OVER. Thanks


WebFOCUS 8.0.08
Solaris
HTML, PDF, XLS, CSV