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[CLOSED] Infoassist - No records - Agent Crashed Method.
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Infoassist 7.7.03 Simple Infoassit with prompts against Oracle Data Base. When there is no data that corresponds to the prompt, we get "Unknown error occurred. Agent on reporting server EDASERVE may have crashed or request was halted by the operator. Please investigate reporting server log." Any ideas on how to stop this?
Thanks

This message has been edited. Last edited by: Kerry,


77.7.03,
Windows, All Outputs
 
Posts: 8 | Location: Alpharetta, GA | Registered: September 15, 2011Reply With QuoteReport This Post
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Hi Steve,

This sounds like a configuration issue, so please address it by a case with Customer Support Services. You may call 1-800-736-6130, or access online at InfoResponse.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1953 | Location: New York | Registered: November 16, 2004Reply With QuoteReport This Post
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IB - Developer Center    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Infoassist - No records - Agent Crashed Method.

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