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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] can't access server after 7.6.11 upgrade

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[SOLVED] can't access server after 7.6.11 upgrade
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Theresa
Silver Member
posted
I am working remotely, connecting to a WebFocus server that was just upgraded yesterday to 7.6.11 from 7.6.6. I am running Dev Studio 7.6.4. We have been trying to get the latest version of Dev Studio from IBI, with no luck so far.

I thought I had accessed the webserver after the upgrade was completed, but I haven't been able to at all today.

Are there any issues with accessing a 7.6.11 server from Dev Studio version 7.6.4?

This message has been edited. Last edited by: Kerry,


PMF: 5.2.3 HF 4
Server: WF 7.6.11/DB2
Desktop: WF 7.6.11/SQL Server/XP
output: HTML
 
Posts: 38 | Location: Washington, D.C., United States | Registered: April 22, 2010Report This Post
GamP
Virtuoso
posted Hide Post
Not that I know of.
But when you're only upgrading the server and nothing else, then you should have the new server use the same ports as the old one. If the ports are different, then also the webfocus client configuration has to change to allow access to the new server ports. And I have come across numerous upgrades where after the upgrade the service to start the new server was not set to start automatically. So after a reboot - no access to the server.


GamP
- Using AS 8.2.01 on Windows 10 - IE11.
in Focus since 1988
 
Posts: 1961 | Location: Netherlands | Registered: September 25, 2007Report This Post
GinnyJakes
Expert
posted Hide Post
Well, I have some really recent experience to add to the mix. Last night we tried to upgrade to 7.6.11, client and server, from 7.6.5 with 7.6.6 servers. We never could get about.jsp to run properly so the long and short of it was that we had to back out the client. We didn't back out the server and this morning there was heck to pay as none of the DRILLMENUITEM reports worked if there was a space in the data.

My recommendation is to back off the 7.6.11 server unless you plan on upgrading the webfocus client as well.

It was a long night.....


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
Hua
Guru
posted Hide Post
I thought it was just lack of expertise on our site...


Hua


Developer Studio 7.6.11
AS400 - V5R4
HTML,PDF,XLS
 
Posts: 305 | Location: Winnipeg,MB | Registered: May 12, 2008Report This Post
GinnyJakes
Expert
posted Hide Post
Theresa, if you have a site code, you can download Dev Studio from the IBI Tech Support site, techsupport.ibi.com.

I re-read your initial post. It sounds like you do have the 7611 client, just not DS.

Good luck.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
Theresa
Silver Member
posted Hide Post
It turns out I was given some inaccurate information. They didn't upgrade the production server. Another group was working on the VPN and that's why I couldn't get to the WebFocus server. I can access it now.

Theresa


PMF: 5.2.3 HF 4
Server: WF 7.6.11/DB2
Desktop: WF 7.6.11/SQL Server/XP
output: HTML
 
Posts: 38 | Location: Washington, D.C., United States | Registered: April 22, 2010Report This Post
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