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[CLOSED] Internal Server Error

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September 19, 2015, 02:31 AM
sanravi
[CLOSED] Internal Server Error
Facing 'Internal Servver Error" Recently migrated to WF8.1.04
When running a report of large data getting this error!!!
but when check in backend(in server the requested job running)

OS:Linux
Tomcat
WF8.1.04

Do any one find similar issue? Appreciate if any one can me help in this issue



~Sanravi

This message has been edited. Last edited by: <Kathryn Henning>,
September 20, 2015, 06:11 PM
Waz
Could it be, something has hit a timeout ?


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

September 20, 2015, 09:03 PM
StuBouyer
If it's a really large data set being returned it is possible that you have ran into a java memory issue in Tomcat.

Generally if you are seeing the "internal server error" or HTTP 500 error then you need to look at the Tomcat log files to find out what the real issue is.

Stu


WebFOCUS 8.2.03 (8.2.06 in testing)
September 21, 2015, 09:38 AM
jgelona
We have an issue with running large Excel 2010 reports with multiple worksheets with an embedded auto-open macro. "Large" report is kind of subjective but with our error it is 2 or more worksheets and the total rows exceeds 10K. However, without the macro, it runs fine.

What we see is the with Excel 2003, the program will run and workbook will generate in about 20 seconds. It may take 20 minutes with Excel 2010.

IBI has confirmed the issue and it may be fixed in 8.2.

I think IBI needs to rethink how they zip files for Excel 2007 and higher because in general, even though the file is much smaller than Excel 2003, it takes 2-3 or more times as long to generate Excel 2007 format.


In FOCUS since 1985. Prod WF 8.0.08 (z90/Suse Linux) DB (Oracle 11g), Self Serv, Report Caster, WebServer Intel/Linux.