Focal Point
[CLOSED] Page Designer Page become freeze in Portal

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/6707072096

May 30, 2018, 12:23 PM
Chaudhary
[CLOSED] Page Designer Page become freeze in Portal
Hi All,

I have created 5 page designer pages and integrated in BIP portal(each page in one portal page) .
when opening in I.E11 and goes through tab one to tab 5 it works fine but when coming back to tab 1 or previous selected tabs, selected tabs becomes freeze.

Note:-This is happening in IE only. In Chrome or mozilla works fine.

This message has been edited. Last edited by: FP Mod Chuck,


WF Production :- WF:8.0.0.4, 8.1.05 App-studio/Developer Studio(8.1.x) ,
8.2.0.1M , 8.2.0.2 (App-Studio8.2.x),
InfoAssist/+, InfoDiscovery
Output format:-AHTML, PDF, Excel, HTML
Platform:-Windows 7, 8,10
May 30, 2018, 12:50 PM
FP Mod Chuck
Chaudhary

You need to open a case with techsupport on this one. They will probably need traces to debug it.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
May 30, 2018, 12:54 PM
Chaudhary
ok Thanks.


WF Production :- WF:8.0.0.4, 8.1.05 App-studio/Developer Studio(8.1.x) ,
8.2.0.1M , 8.2.0.2 (App-Studio8.2.x),
InfoAssist/+, InfoDiscovery
Output format:-AHTML, PDF, Excel, HTML
Platform:-Windows 7, 8,10
May 31, 2018, 02:17 PM
CoolGuy
They already know of this issue. It was fixed in 8202M I believe. We had it happen to us. Worked through replicating it with them already so they could patch it. Get with IBI on which version exactly it was fixed in. Don't remember. It is indeed a known issue now though with 8201 - 8202(non M) I think. Somewhere in there.


8.2.02M (production), 8.2.02M (test), Windows 10, all outputs.
June 01, 2018, 12:34 AM
Chaudhary
Thanks CoolGuy,

I am using WF8202.


WF Production :- WF:8.0.0.4, 8.1.05 App-studio/Developer Studio(8.1.x) ,
8.2.0.1M , 8.2.0.2 (App-Studio8.2.x),
InfoAssist/+, InfoDiscovery
Output format:-AHTML, PDF, Excel, HTML
Platform:-Windows 7, 8,10
June 01, 2018, 11:18 AM
CoolGuy
No problem.

One of the many bugs that got into a "GA/Stable" release that added to the demise of my ever having any faith in their products anymore. The day we actually move to a "GA/Stable" release w/o them relying on all of us to beta-test it for them for free, having every aspect of it work w/o issue, is the day I begin the journey back to referring people to using it. The day my negativity begins to change to positivity.


8.2.02M (production), 8.2.02M (test), Windows 10, all outputs.
June 07, 2018, 02:27 PM
Doug
That fix should be in the 8.2.02M which is available now, as of June 4, 2018. We need that when we take 8.2.02M to production very soon.
June 22, 2018, 06:32 AM
Chaudhary
Hi Doug,

We checked with Tech team and this fix is in 8203,


WF Production :- WF:8.0.0.4, 8.1.05 App-studio/Developer Studio(8.1.x) ,
8.2.0.1M , 8.2.0.2 (App-Studio8.2.x),
InfoAssist/+, InfoDiscovery
Output format:-AHTML, PDF, Excel, HTML
Platform:-Windows 7, 8,10