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[CLOSED] drop down not populating for some users
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Member
posted
Hi

We have reports on dashboard that have
drop- down values loaded from a view. These values do not load for some users but load properly for others.
I thought it was IE8 that was causing it but that is not the case. Any suggestions why the drop down is loading for some users and not for others?
Thanks for your response

We are using WebFOCUS 7.6.2

This message has been edited. Last edited by: Kerry,
 
Posts: 7 | Registered: September 07, 2007Reply With QuoteReport This Post
Expert
posted Hide Post
You might want to investigate the IE8 issue further. IE8 is not supported for WebFOCUS until release 7.6.10.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Reply With QuoteReport This Post
Member
posted Hide Post
Thanks, Ginny. But the reason I say IE8 is not the issue is because if the user in question signs onto my machine (which has IE7) they still are not able to view the dropdown whereas I can.
 
Posts: 7 | Registered: September 07, 2007Reply With QuoteReport This Post
Platinum Member
posted Hide Post
What does the user get if they run:

TABLE FILE view
PRINT dropdown_fields
END


WF 8.2.06
Win10 / IE11
AHTML EXL2K PDF
 
Posts: 139 | Registered: October 19, 2010Reply With QuoteReport This Post
Guru
posted Hide Post
What type of dashboard is it? Do you have any DBA level security implimented?

I think its DBA security. If other user's are able to loginto dashboard using same computer, that iluminate the local software level issues. You might want to look into refreshing users profiles.

When was the last time user was able to login and explore dropdown? What has changed since?


WebFOCUS 7.6.10
Windows
HTML
 
Posts: 294 | Registered: March 04, 2010Reply With QuoteReport This Post
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