Focal Point Banner


As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.


Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CASE OPENED] InfoAssist + Insight - Export Data Error

Read-Only Read-Only Topic
Go
Search
Notify
Tools
[CASE OPENED] InfoAssist + Insight - Export Data Error
 Login/Join
 
Member
posted
I am using WF 8203 with IA and Insight. I have an issue with Export Data. We have graphs that you click on the Insight icon and it opens up great and you can Filter, change look etc.. just fine. When I select the Export Data, it comes up in Excel with error message. It says "Excel cannot open the file 'chart.xlsx' because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file." I've tried changing the graph to the Table format and I get the same error message. What might I be doing wrong, and how can I fix this? Any suggestions? Or do I open a Case? Thank you.

This message has been edited. Last edited by: FP Mod Chuck,


AppStudio 8203
Windows
MSSQL
 
Posts: 6 | Registered: October 30, 2018Report This Post
Virtuoso
posted Hide Post
Does this happen only when you export data from Insight? Can you test to see if you can create an Excel output from an InfoAssist Report?


WebFOCUS 8206, Unix, Windows
 
Posts: 1853 | Location: New York City | Registered: December 30, 2015Report This Post
Member
posted Hide Post
I just tried InfoAssist report with the Excel(xlsx) extension. It does Run but when it comes into Excel it has a Warning: "We found a problem with some content in 'bluhbluh.xlsx. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes."
I click Yes, and it opens in Excel. I get all data in Excel.


AppStudio 8203
Windows
MSSQL
 
Posts: 6 | Registered: October 30, 2018Report This Post
Virtuoso
posted Hide Post
cbrsm18

I'm not sure if this will solve the message but it is worth a try. Put this code at the beginning of your code.


SET EXCELSERVURL=''


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2127 | Location: Customer Support | Registered: April 12, 2005Report This Post
Member
posted Hide Post
I applied the SET EXCELSERVURL='' at beginning and it did not change, still get the same error message.


AppStudio 8203
Windows
MSSQL
 
Posts: 6 | Registered: October 30, 2018Report This Post
Virtuoso
posted Hide Post
cbrsm18

If this is still an issue then please open a case with techsupport.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2127 | Location: Customer Support | Registered: April 12, 2005Report This Post
Member
posted Hide Post
I will open a techsupport case. Thank you.


AppStudio 8203
Windows
MSSQL
 
Posts: 6 | Registered: October 30, 2018Report This Post
  Powered by Social Strata  

Read-Only Read-Only Topic

Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CASE OPENED] InfoAssist + Insight - Export Data Error

Copyright © 1996-2020 Information Builders