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SOLVED - WF8.1.05 and IE11
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Silver Member
posted
We are in the process of upgrading to 8.1.05 and we are hitting an issue with users upgrading to IE11 in the last few weeks.

Users who upgraded to IE11 a couple of months ago seem to be fine but these newly upgraded users can't expand a menu from the WebPage or Portal. The Mouse turn into a black circle with a line through it and freezes.
If you immediately click the right mouse button after clicking the left mouse button to expand the menu then this seems to prevent it from freezing.

Anybody else on 8.1.05 and in the process of upgrading to IE11 see this odd behavior.
I have a case opened with IBI but I am not sure if it's an "IBI compatibility issue" or if its Windows/IE11 update causing the issue.

This message has been edited. Last edited by: rogerwilkouk,


WF 81.5, Windows7
AS/400 Database.
All Outputs

 
Posts: 46 | Registered: November 26, 2008Reply With QuoteReport This Post
Platinum Member
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At our shop we recommend Chrome. IE11 will freeze from time to time even in an empty bip with no content.

We did not see your specific issue of the navigation and mouse icons.

I had a case open and was told it's how IE handles that JavaScript.

It did not give me the warm and fuzzies - but since everyone at our shop has both IE and Chrome - it was an easy fix at our shop.


webFOCUS 8203
WindowsServer 2012 R2,
Excel, PDF, HTML, ActiveReports
 
Posts: 124 | Location: Minnesota | Registered: August 26, 2013Reply With QuoteReport This Post
Silver Member
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We finally solved this.
It was a banking software that had been downloaded to certain users computers which had added an extra layer of security.
We overcame this by turning on enterprise mode in IE11 at the sign-on page and now the menu's expand and collapse normally..
Hopefully this will help something who is tearing their hair out with IE11


WF 81.5, Windows7
AS/400 Database.
All Outputs

 
Posts: 46 | Registered: November 26, 2008Reply With QuoteReport This Post
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"Enterprise Mode, a compatibility mode that runs on Internet Explorer 11 on Windows 8.1 Update and Windows 7 devices, lets websites render using a modified browser configuration that’s designed to emulate either Windows Internet Explorer 7 or Windows Internet Explorer 8, avoiding the common compatibility problems associated with web apps written and tested on older versions of Internet Explorer." - https://technet.microsoft.com/...t-is-enterprise-mode

It's too bad that the solution to a lot of issues is to downgrade IE11.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Reply With QuoteReport This Post
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