Focal Point Banner


As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.


Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Urgent - Report caster error - Client was not authenticated

Read-Only Read-Only Topic
Go
Search
Notify
Tools
Urgent - Report caster error - Client was not authenticated
 Login/Join
 
kpiracha
Gold member
posted
We just moved our virtual webfocus server and kept the same server name. Everything is work fine but when I run Report Caster schedule, I don't get any emails and see the following error in the Log:

530 5.7.1 Client was not authenticated
Error sending brief notification to..... 530 5.7.1 Client was not authenticated
Error sending log report notification to ....... 530 5.7.1 Client was not authenticated

Is it related to the getting authenticated to our SMTP server.


WebFOCUS 7.6.9
Windows 2003
HTML, Plain Text
 
Posts: 96 | Registered: March 15, 2010Report This Post
Rifaz
Guru
posted Hide Post
Hi kpiracha,

IMHO, ain't sure about your issue.

It may help.Please check your settings in RC Console,

jdbc:eda:\\clientmachinename(not IP adress of the m/c): portnumber;server=servername;

After that, restart your distribution server manually in SERVICES.MSC.

Sometimes, i faced an issue after creating a New Reporting Server node.

Thanks,
Rifaz


-Rifaz

WebFOCUS 7.7.x and 8.x
 
Posts: 406 | Location: India | Registered: June 13, 2013Report This Post
Rhonda
Platinum Member
posted Hide Post
Without having more details as to how you are set up, I found this problem that is very similar to yours in the IBI knowledge database. It also may be as simple as checking to make sure the ID/PW combination you are using to run the reports have been authenticated and synced to ReportCaster.
https://techsupport.informatio...om/sps/91212521.html

Rhonda


WebFOCUS & ReportCaster 8.1.05, 7.7.03 - AIX/LINUX, FOCUS 7.6.13 MVS, Output PDF, XLS-XLSX, DOCX and HTML
 
Posts: 146 | Location: Atlanta, GA | Registered: May 31, 2007Report This Post
  Powered by Social Strata  

Read-Only Read-Only Topic

Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Urgent - Report caster error - Client was not authenticated

Copyright © 1996-2020 Information Builders