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posted
We recently did a OS upgrade and re-loaded our existing WF version. The problem is now when Im working on Appstudio and trying to open or run reports, I keep getting the below. It is as if I am being signed out all the time. I then have to first save the procedure which seems to sign me in again, and then run the report. I have tried to chnage my enviroment settings on Connection time-out + Login timeout from 1 to 28800, and still getting the same thing. After some time (maybe 15 mins) of not using App-studio, it gives me the same page to log-onto my portal in the internal viewer screen.

Any ideas of how I can fix this anyone ?

 <?xml version="1.0" encoding="UTF-8"?>
<ibfsrpc subreturncode="0" subsystem="SSYS" returncode="90000" returndesc="TIMEOUT" name="timeout"/> 

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8105 - APPSTUDIO,
Windows, All Outputs
 
Posts: 10 | Location: United Kingdom | Registered: March 20, 2015Reply With QuoteReport This Post
Virtuoso
posted Hide Post
quote:
I keep getting the below

? which below ?


WF versions : Prod 8.2.0.1M gen 240, Dev 8.2.04 gen 48, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2105 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Reply With QuoteReport This Post
Member
posted Hide Post
This is the error message

 <?xml version="1.0" encoding="UTF-8"?>
<ibfsrpc subreturncode="0" subsystem="SSYS" returncode="90000" returndesc="TIMEOUT" name="timeout"/> 


WebFOCUS 8105 - APPSTUDIO,
Windows, All Outputs
 
Posts: 10 | Location: United Kingdom | Registered: March 20, 2015Reply With QuoteReport This Post
Virtuoso
posted Hide Post
Leon

If you haven't already you need to open a case with techsupport. I researched this error and have not run across anything to suggest. They will want you to run Fiddler traces to see what is happening with your session ID's.


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Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 1506 | Location: Customer Support | Registered: April 12, 2005Reply With QuoteReport This Post
Member
posted Hide Post
For us, we were having this issue a lot until we upgraded to 8204M. The cause was user session not getting cleared. If you go to Admin Console > Diagnostics > Session Monitor, you will be able to see all of the sessions. The only way to clear them is to restart TomCat.


WebFocus 8204M
Windows, All Outputs
 
Posts: 1 | Registered: December 23, 2013Reply With QuoteReport This Post
Guru
posted Hide Post
Try changing your Ping Interval (minutes) to 1 minute in the AppStudio Options under General


Hallway
WF(Prod):8202M
WF(Test):8202M
OS/Platform:Win 10
Outputs:All
 
Posts: 376 | Location: Salt Lake City, UT, USA | Registered: November 18, 2015Reply With QuoteReport This Post
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