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[CLOSED] FTP Problems
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Guru
posted
I have read some previous posts about FTP and getting CWD error
 
/sugarreports/Weekly Lead & Enrollmen/School Activity Report.xls
I am going to answer these questions in advance:
Yes I can ftp from RC server using browser or FTP client software.

I think the part I am not understanding is
DISTRIBUTION information on report caster.

Report Caster Version 7.6.X(X=10)

FTP server: 206.18.104.84
Directory   /FTPDirectory/Folder/Report name.xls
Username :Myusername
Password: xxxxxxxx

Distribution Information: (Option Selected Single File) /FTPDirectory/Folder/Report name.xls.

Can someone tell me what I am doing wrong? Report caster admin guide tells me how to create the distribution list and stuff but I am not able to see sample information.
All I want to do is FTP a report output in excel to a ftp folder on the ftp server. 
 

This message has been edited. Last edited by: Kerry,


WebFOCUS 7.6.10
Windows
HTML
 
Posts: 294 | Registered: March 04, 2010Reply With QuoteReport This Post
Guru
posted Hide Post
Any One: is any one useing single file FTP?

This message has been edited. Last edited by: Arif,


WebFOCUS 7.6.10
Windows
HTML
 
Posts: 294 | Registered: March 04, 2010Reply With QuoteReport This Post
Expert
posted Hide Post
Hi Arif,

Per our technicals, please check if your path for the xls file is correct – instead of Directory/FTPDirectory/Folder/Report name.xls

It should be DirectoryFolder/Report name.xls

If this does not work, then please open a case with Customer Support Services, and attach the screenshot showing your caster log report showing the problem. To open a case, you may either call at 1-800-736-6130, or you can access online at InfoResponse.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1950 | Location: New York | Registered: November 16, 2004Reply With QuoteReport This Post
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