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[CLOSED] set a default reply to in rcaster

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May 13, 2010, 12:27 PM
johngaz
[CLOSED] set a default reply to in rcaster
does anyone know if you can set a default reply to: address in the rcaster distribution e mail and either grey it out or hide it.

Thanks
John

This message has been edited. Last edited by: Kerry,


Webfocus 7.6.7
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May 13, 2010, 01:42 PM
Darin Lee
You mean you want to just have something there for RC to use without having to enter it every time (or get the "Missing reply to address" pop-up message)? I've never seen anything to allow the possibility, but it IS a little annoying.


Regards,

Darin



In FOCUS since 1991
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May 13, 2010, 05:49 PM
N.Selph
In my version 7.6.4 you can set a default Reply To address in the Report Caster Configuration options.
It is on the first tab in the configuration "General" under "Default Settings", as "Default Mail Reply Address".

We have it set as a dummy address:
DoNotReply@mycompany.com


(Prod: WebFOCUS 7.7.03: Win 2008 & AIX hub/Servlet Mode; sub: AS/400 JDE; mostly Self Serve; DBs: Oracle, JDE, SQLServer; various output formats)
May 17, 2010, 12:35 PM
johngaz
thanks I see the line and I will test it could not find the line.


Webfocus 7.6.7
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Excel PDF
May 18, 2010, 05:22 AM
Yangyang
you can use Distribution - general iformation -send all report as attachments: Message
when you create new schedule.


Thanks,
James Yang


WebFOCUS 7.6.8
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May 18, 2010, 12:07 PM
johngaz
I still would like to not to allow the user to change the reply to address. they have the from why does IBI use reply to and from are they not the same?


Webfocus 7.6.7
Suse Linux
Excel PDF
May 19, 2010, 09:33 AM
PBrightwell
We use the from to indicate that the report is system generated and the reply is our help desk.


Pat
WF 7.6.8, AIX, AS400, NT
AS400 FOCUS, AIX FOCUS,
Oracle, DB2, JDE, Lotus Notes
May 25, 2010, 04:09 PM
johngaz
Thanks for the response but since I am the UNIX admin and know little about WF what do you mean the form?
Thanks
John


Webfocus 7.6.7
Suse Linux
Excel PDF
May 26, 2010, 08:36 AM
jgelona
I don't think he means "form" but "from address".

We do the same thing, the From Address is a dummy system address and the reply to address is our helpdesk.


In FOCUS since 1985. Prod WF 8.0.08 (z90/Suse Linux) DB (Oracle 11g), Self Serv, Report Caster, WebServer Intel/Linux.
May 27, 2010, 05:17 PM
johngaz
sorry I missed read but the user can still change the reply to. Is there a way to grey it out or not allow the user to change this address


Webfocus 7.6.7
Suse Linux
Excel PDF
May 27, 2010, 05:32 PM
Hua
Do you need to be notified in case of error? If not, you can choose NEVER send notifications on the tab "Setting"

Never mind, didn't work

This message has been edited. Last edited by: Hua,


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