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As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] What to do about "an active session for this user already exists"

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[CLOSED] What to do about "an active session for this user already exists"
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Expert
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We just upgraded everything in TEST/ DEV and now one of our users is getting the "an active session for this user already exists" message.

We've cleared all cache in all browsers, terminated all AppStudio sessions, signed out of any IBI_Apps sessions, and shut down and restart their system.

What else needs to be done.

In the meantime, we're deleting the offending environment now and re adding it.

* This is on 8202M

This message has been edited. Last edited by: Doug,




   In FOCUS Since 1983 ~ from FOCUS to WebFOCUS.
   Current: WebFOCUS Administrator at FIS Worldpay | 8204, 8206
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
Virtuoso
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Doug

I am assuming this is version 8.2. You might want to look at the Administration console under the Security tab and Session Management. By default the maximum sessions is 1. I'm not sure if this is what is happening in this case but wanted to point it out.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2128 | Location: Customer Support | Registered: April 12, 2005Report This Post
Platinum Member
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I can't see Session Management - how exactly do you get to this ? We are on 8.1.04


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*** WebFOCUS 8.1.05M ***
 
Posts: 196 | Location: London, UK | Registered: December 06, 2005Report This Post
Virtuoso
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Ian

The only thing I see on 8.1.04 is under the Administrtion Console / Account Policies there is a setting for IBI_Multiple_Logins_Per_User that by default is true.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2128 | Location: Customer Support | Registered: April 12, 2005Report This Post
Platinum Member
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Must be a new one for 8.2 perhaps ?


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*** WebFOCUS 8.1.05M ***
 
Posts: 196 | Location: London, UK | Registered: December 06, 2005Report This Post
Virtuoso
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Yes I think so...


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2128 | Location: Customer Support | Registered: April 12, 2005Report This Post
Expert
posted Hide Post
We've "done everything"... Now wer're reimaging his system.
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
Platinum Member
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Good luck with it Doug. Be good to get a definitive answer from IB on this one.


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*** WebFOCUS 8.1.05M ***
 
Posts: 196 | Location: London, UK | Registered: December 06, 2005Report This Post
Expert
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quote:
[It would] Be good to get a definitive answer from IB on this one.


This is in 8202M.
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
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Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
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