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Platinum Member
Posted
Hi all,

one of my customers is about to go from 7.1 to 7.6 on W2003. Any issues?

Tia,
Håkan


WebFOCUS 7.6.4
DS 4.3.6 + 7.6.7
 
Posts: 141 | Location: Stockholm, Sweden | Registered: February 04, 2004Reply With QuoteEdit or Delete MessageReport This Post
Virtuoso
Posted Hide Post
Hi Hakan,

So far, there are no known upgrade issues for upgrading from 7.1 to 7.6.

Hope this helps. Smiler

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 756 | Location: New York | Registered: November 16, 2004Reply With QuoteEdit or Delete MessageReport This Post
Member
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Kerry, are there any problems getting the Client install to run? The server install went fine, but the Client seems to hang.

Thanks for any information,
Morgan
 
Posts: 19 | Location: NC, USA | Registered: June 12, 2006Reply With QuoteEdit or Delete MessageReport This Post
Virtuoso
Posted Hide Post
Hi Morgan,

I consulted with the internal person and here is the response: The client install should also work on win2003. I wonder at which step it is hanging. Maybe it is having problems stopping or starting a server, like IIS or Tomcat.

Would you like to open a case with Information Builders' Customer Support Services to further troubleshoot the problem? To do so, you may either call at 1-800-736-6130, or access
InfoResponse. Here is a list of information to be ready when you call: http://techsupport.ibi.com/before_you_call.jsp.

Hope this helps. Smiler

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 756 | Location: New York | Registered: November 16, 2004Reply With QuoteEdit or Delete MessageReport This Post
Expert
Posted Hide Post
agree with mbedford; server install was a breeze; client still wont installed. particularly when it gets to caster. same as 71




DevStu 767; wintell 767; Unix 765,Oracle: /// iplanet; Dev 765 tomcat 6;///MRE/BID/PMF
 
Posts: 2624 | Location: Manhattan | Registered: October 28, 2003Reply With QuoteEdit or Delete MessageReport This Post
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